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Invited Estate Sales

19 Saint Pauls Pl, Garden City, New York, United States, 11530-1411

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I attempted to file a complaint on 8/7/19 and it would not submit after repeated attempts. Another customer had the same experience with the Revdex.com website. This business should be investigated for possible grand larceny. The owner does not abide by her contract to "get the best possible price for your items." Much of the contents of her clients homes get "donated". Tracy J refuses to divulge what "charity" it is and denies customer a receipt for tax purposes. WHY? She consistently with holds the sale proceeds from the client for 3-6 months. WHY? Her store is listed as 839 Stewart Avenue in Garden City. Upon arriving at that location this week, I was told by another tenant that she vacated the premises over a year ago without paying rent for at least 3 months. WHY? She refuses to return my unsold auction items unless I give her my credit card number to PAY ANOTHER CHARGE to have my items returned. She had agreed to meet in person, but changed her mind. WHY? My tag sale (no items tagged BTW, just massive free for all) was held in December 2018. I have yet to receive the proceeds from that sale even though Ms. J had my forwarding address since May 2019. It cost me more to hire her than what she claims to have gotten for very expensive furnishings in my home. Many other customers on social media websites have stated the same as I have. This company should NOT be given an A+ rating.

Invited Estate Sales Response • Aug 14, 2019

This location and business has closed. None of her items were taken to the location she keeps referring to, nor did we ever suggest that they would be. *** hired my business to sell the contents of her home and then clear out whatever didnt sell. When we arrived she was supposed to have had items out of the house that she didnt want sold, she did not. She was to mark items not for sale that she did not want for sale. She did not. Instead she told me that she had stayed up drinking until 4am and had done nothing. Her items were all over her house. We had to empty all of her drawers, cabinets and closets to help her to prepare for a public sale that had over been advertised and had customers standing at the door in the rain/cold for hours waiting for her to be ready. She needed to have her home emptied by Dec 31 and hired us to help to do this. She gave us 2 days to empty and sell, donate or discard the contents of an approx 3500 square foot home. Which we did. Once I completed the services that she hired us to do, she called the credit card company and cancelled the payments that she authorized for dumpsters, labor, advertising and a cleanout. She didnt want to pay me for the labor, the dumpsters, the staffing and the cleanout that was performed. I had to provide the documentation to prove to the credit card company that all of these services were performed and the credit card agreed and paid us. This was after they took the money out of my account and we had to spend 21 hours gathering all of the documentation and photos to prove our case. She also asked me to return dining room items that were donated to avoid them from going in to the dumpster and costing her more money. I returned what she asked for, at my cost. I had to pay for a truck and have movers meet her at her storage unit, because she was living in a hotel, I believe she said and did not have an address. She then did not answer any emails or provide a forwarding address from Dec 2018 until May2019. At that point we reconciled her account and sent her a payment. We do take 3-6 months to pay our clients, which is our business model and was also disclosed before she hired me. She asked me to take whatever costume jewelry didnt sell and try to sell it in one of my online auctions. I did that and her proceeds from whatever sold were included in her check. The remainder of the items that didnt sell on the auction have been sitting in our storage unit for 8 months. She has not paid for the storage of those items either. I told her to provide a way for me to ship these items to her and she wants me to pay for that as well. So far she has cost me alot of money to work for her, so that she could vacate her home and thinks that the items she had me sell were worth more than anyone wanted to pay. I performed an organized sale, donated what didnt sell and discarded the rest in several dumpsters. *** was asked to prepare her home for a public sale to take place in her home. , which she didnt do. She did not organize her items that she wanted to keep and was actually in her pajamas when we showed up to work. I had several workers helping her safeguard her items from her bedroom, fathers bedroom, kitchen and basement. I sealed off rooms and closets so she could place these items out of sight. I handed *** jewelry, clothing and other items when we showed up the day to work for her. She was unprepared and thought her items were worth more. I dont know what else to say at this point other then she should allow me to ship the remainder of her items. She should pay for the shipping if these items. She has been harassing me, threatening me and emailing and writing about my business online because she was not happy about the way we worked for her 8 months ago. We didn't do anything different from the way the process was explained to her.

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Address: 19 Saint Pauls Pl, Garden City, New York, United States, 11530-1411

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