Iowa Soft Water

Iowa Soft water is one of the most reputable and responsible companies I have dealt withThey are quick to respond to requests, explain the operation of the water softener system and reverse osmosis system and very helpful when I had an issue in changing the filtersThe owner responded to my text messages at p.mon a Thursday night! Great service! Highly recommended

Very poor service from the owner. Does not return phone calls for months, no receipts mailed for payments received. Held payment info for 2 weeks before running payment, caused negative activity in our bank and refused to fix and blamed customers for the error!