iRestore STL

They did a great job! They helped us with our insurance, got the job done super fast and worked us some great deals on upgrades. Couldn't be happier!

Kirk and his crew were amazing! It was a performance for the neighbors
(Being covid-19 time)
Over 4k sq foot roof done in one day! Additional ventilation added. We would highly recommend. Our roof was not covered under our insurance. Irestore gave us a very fair price and was pleased to hsve our business!! Super satisfied! Our roof is covered for 50 years! 100% Happy!

I heard of iRestore STL from a radio program. I'm happy that I called. I dealt with the owner, Kirk, during my entire roof replacement. Kirk was instrumental in dealing with the insurance company. He helped the insurance adjusters take note of damage that was looked over. He helped maximize my claim which included damage that his company doesn't even perform.

The roof replacement was done quickly and professionally. Considering the size of the project, the area around the house was relatively free of nails, staples and trash.

Kirk took a genuine concern in the project. I would highly recommend iRestore STL.

I was very impressed with the service that Irestore gave us with our storm damaged roof. Ali was the reason we decided to use this company. He was friendly, professional, and great at explaining the whole process to us. Ali stayed in touch with us throughout the entire process and answered every question along the way. I would use them again and recommended them to everyone.

On April 1st this business took a deposit from me for work I was needing done. When I accepted the quote which was for $1000 and agreed to do business with this company, I was told the work would start in 5 days. This company has not completed work and some of the work they have done has not been up to good quality. First, this company was supposed to do wall flashing on my home. Instead of doing the whole wall, they only did certain sections under windows. Not only did they only do certain sections, not all the flashing they have done is flush and done correctly. My roof had already been done, so I had hired this business to complete the rest of the work I was needing done. This company drove nails into my roof. Some of the nail holes have been calked and some have not been. They were also supposed to calk around my roof line where my roof jets out, this was not done. Not all the calk work is completed and done correctly. I also believed the material this company is using is not new material but old scrap material. I have been promised by this company 2 additional times that they would come back out and fix/finish everything but to this point they have not. I have been very unsatisfied with the work and job this company has done.

Fast, great warranty
This company was very easy to work with.
Made my house look amazing

Couldn’t be happier to have dealt with this company during our roof replacement. Chris, Clayton and Kirk were awesome to work with and walked us through our project from start to finish. Chris helped file our claim and he and Clayton met the adjuster on a Saturday to walk the roof and ensure we were taken care of from an insurance standpoint. 1 week after our claim was approved, we met the owner Kirk in their offices to pick out our materials and 2 days later, we have a brand new roof which looks so much better than the original that it’s hard to describe. Top notch company from top to bottom with exceptional customer service. They explained the process in detail and Chris made sure to be on-site the day of the build and even sent me pictures throughout the day to keep my wife and I updated on the progress. To top it all off, the owner met us when we arrived home from work to do a final walk through to make sure we were satisfied with the roof. They take pride in their work and it shows. Highly recommend if you’re thinking of a new roof anytime soon.

These guys did all the insurance work which was wonderful! They were in and out and cleaned up even inside. Great company to work with

IRestore STL really cares about people, especially retired military veterans with cancer, like me. When my insurance claim for a leaky roof was denied, they partnered with several area companies to give me a new roof, just before Christmas 2019. I can't convey in words how much this means to me and my family amid cancer battle. God bless them!

A company owner with a short fuse!
Just look at the pictures, and review their ridiculous terms.
Whatever material I paid for is mine to keep, not property of iRestore STL.
I am owner and landlord of other properties, all contractors always ask me if they can keep it, or how much of the material I want.
All other companies, contractors, who walk into my property always take before and after pictures, and are liable for any damages to my property.
iRestore STL, after the initial signing with the $1,500 penalty fee, will show days later that either pay for extra insurance or release them of any responsibility for damages (see attached pictures).
The owner, Kirk, hustles the customer. I need to show within seven calendar days or they will choose the shingles, type of material and I release any control of what I can or cannot choose. What is going on with this guy, I dont even have the claim depreciation money yet in my account.
We go to his office, offers my wife a bottle water to drink, and none to me. He then offers me a company jacket, and none to her. I then say I want the bottle water offered to her, and he goes to the fridge and has none.
We go to their showroom, and he is there right on our necks forcing us to choose the black shingles, he says those are the most requested and best, and we said no. He insisted my wife to select the shingles, she repeatedly told him I want my husband to choose it, and he would again and again showed the shingles to her, and request she chooses it. As if he would have enjoyment on not been able to choose. I persisted, and selected Cedar Hills, and guess what, just read the brochure, is the most famous of all by ***. The whole shingle selection took maybe 45 seconds, he never gave us any breathing room, him and his cheesy fake smile, for a material that will be on our roof for possibly 25 plus years.
Multiple times he would address my wife, while I was talking, and completely leaving me in the air, complete disrespect, still persisting she made the decisions and what she thought of the prices, and fees. He told us ALL shingles were the same price, but then said we upgraded and it was an additional $1,000 to $1,600. Later Kirk wanted to have the new roof installed this next Saturday, and I said not yet. He seemed uncomfortable I did not agree, I explained until the money from *** is deposited on my checking account, which takes 48 to 72 hrs, it cannot be installed. At some point during our talk, he mentioned if someone walks away with the money and goes on vacation with it he would put a lien on the property... wow, what?!
To end it with a bang, he was not man enough to text his concerns over the phone and discuss it like grown adults, but decided to trash talk to me over the phone. His actions have been reported to *** claims and Revdex.com as well.
Kirk, "short fuse", and any of your company workers, stay away from my property, and do not contact me over phone or text.
Learn from your brother Dave, who has self control, good self esteem and knows how to treat others.

I have been working with Clayton and Chris from iRestore LLC regarding my roof and additional repairs on my ceiling in my kitchen since June. We are coming close to the work starting. They have walked me through the process and answered all of my questions thus far. Both of them have been punctual, kind, professional and easy to work with. I am so looking forward to my repairs being done by them. I highly recommend them.
And I will be writing another review after it is all finished.

I recently had hail damage to my roof. A friend of mine told me to get a hold of Randy at I-restore. I called I-restore to set up a meeting and Randy called me back ten minutes later. He came by the next day and gave me his assessment of the roof. He explained to me the process that would take place with the insurance company. He did all of the leg work. He brought by some samples of shingles a few days later and we were on our way. He told me how long the process would take. He followed thru with his promises in a timely fashion. They did a great job and kept everything cleaned up as they went along. Very impressed with the process.

This company said and accepted the Insurance Work for my home. However, they did not inform me of the "Poor" Job completio-services I would receive.

completion

iRestore STL replaced my roof after recent hail storms. I cannot express just how impressed I am with the level of service I received. All my phone calls were answered or returned quickly, and they even knew I was calling and called me by my name. That made me feel like I was an important customer. The roofers showed up on time, worked hard to protect my property and landscaping, and cleaned up after they were done. The one SMALL issue I had was treated like a major issue by the company and handled quickly. Randy *** and Clayton *** were so responsive to my questions, and I never felt like I wasn't an important part of the process. I will recommend iRestore, to anyone needing exterior repairs/upgrades to their home.

I-Restore STL was recommended to me by my neighbor who had just had his roof replaced and may I add is a lovely roof.

It’s a very confusing situation if you are not in this trade, so having the right team to take control of the process is key.

I was introduced to Clayton and from that moment on, I knew I was in the right hands. He explained the difference between the shingle choices and sold me on the architectural roof with the added warranty to other features that I wasn’t aware of.

He is very thorough and his awesome personality made this a very pleasant experience. I was actually excited to know I would be getting a new roof soon!

He walked me through every step of the process from the initial inspection results to handling the insurance claim and meeting the adjuster. My insurance adjuster even complimented Clayton on his thoughness and professionalism!

Clayton then set up my appointment with Kirk to select my materials.

Kirk took care of all paperwork and assisted me in choosing the correct color shingles and other materials. Their state of the art 3D computer renderings made the selection process a breeze. Choosing the right color is very important and this program allowed me to see what the different colors look like on my home. Kirk explained each step as I made my choices and I left the office with the confidence that I would be getting a beautiful new roof with a short period of time.

I would be remiss if I didn’t say to contact the team at iRestore STL for all your roofing and storm damage needs.

My new roof will be installed next week, so I will continue my review post installation.

HIGHLY recommend this company!!! Absolutely wonderful and professional people that walked us through the whole process of getting the roof replaced from start to finish. Great communication and always on time for appointments that were set. They truly take away all the stress and hassle of dealing directly with the insurance company on your own. Thank you Clayton and Randy for the positive process, and thank the crew for their great work and care of our yard.

I recieved storm damage and was in need of a roof replacement. Their service reps were fast and answered all my questions. They worked with the insurance company and set the roof replacement date sooner than expected. The crew that completed the roof replacement did an excellent job. I recently replaced all my grass and I was concerned about it getting damaged. They completed the job in less than a day and without there being a new roof you wouldn't have known they were there. Great team.

Randy *** and his crew did an excellent job on tearing off the old roof, doing repairs, installing a new roof, and cleaning up the mess on our attached home. He also had to deal with 2 separate insurance companies which was a real problem for Randy, My only issue was with the owner Kirk, he really should consider taking some customer relations classes because I found his personality to be very offensive.

Let’s face it, nobody wants wake up Monday morning to discover their shingles littering the yard from last nights wind storm.

Thankfully, when this scenario happened to me a few weeks ago, I was lucky enough to have a neighbor who highly recommended Kirk and the iRestoreStl team.

I called IRestoreStl about 11 am Monday and even with high call volume they received from the overnight storm, they made sure someone was out to inspect my roof that evening.

The iRestoreStl technician inspected my roof and confirmed the damage I suspected. He then helped me call my insurance company to start a claim, met with the insurance claims agent to make sure all the damage was noted and he made sure the damaged sections of my roof were tarped so the forecasted rain didn’t cause a leak.

The roof installation was scheduled for a week after the insurance inspection and took less than a day to complete. The workers arrived promptly, did a good job roofing and were thorough on combing the property with magnets to catch any roofing nails that landed in the yard from the tear off process.

I was at work most of the day the roof was installed, so I thought it was a nice touch that Kirk texted me pictures of the progress. When I came home that night Kirk told me the both he and the roofers has already walked the yard with magnets to get all the roof nails.
Kirk told me to call him if I or the neighbors saw anything that was missed and he would come back out and pick it up personally.

Overall I can’t say enough good things about iRestoreStl, it’s work or how easy they made the process for me.

Wonderful experience. Excellent workmanship. Completed in a timely manner. Friendly and helpful.