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Iron Aces Speed Shop, Inc.

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Reviews Iron Aces Speed Shop, Inc.

Iron Aces Speed Shop, Inc. Reviews (2)

I ordered a set of exhaust pipes form Iron AcesThey shipped via UPS and arrived on time, but were left damagedI contacted *** at Iron Aces after hours Friday evening on Facebook and she took my information and photosA return shipping label was in my email on Monday and the new pipes were shipped as soon as the returns were in transitAlthough it was a great disappointment when the first set arrived damaged (thank you UPS), *** worked quickly to get me replacements as soon as could be expected; she was always pleasant and positive; much more so than I wasThey even sent a handwritten note after the order, this kind of customer service is hard to find nowadays....excellent job ***

Dealing with this business has been an excellent experience. After placing my order I received a personal email from the owner stating that they'd received my order and would notify me and provide me with tracking details after they had them. After receiving the package very quickly, I then was contacted again by the owner stating that she showed the package delivered and wanting to check back with me to see if I'd gotten it and to make sure I was satisfied with the product. This is A+ customer care from this business, along with personal interaction to make sure everything went well with my transaction. In a world of online automation it's nice to know there are business owners out there that still care about their customers and will go the extra mile to stand out from the rest. BTW the product was great as well. Thanks again for this pleasurable buying experience. I would highly recommend this business as a place to make your orders.

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