iShoe Guru

Initial Business Response /* (1000, 18, 2016/06/13) */
Our records indicate that the consumer registered for the promotional trial membership on 3/28/As advised directly on the payment page the terms and conditions, as well as any additional terms, conditions and covenants are made referenced
in or made available by the hyperlink on the Credit Card Payment Page upon registrationThis Agreement is intended to be governed by the Electronic Signatures in Global and National Commerce Act
By participating in the risk free trial and enrolling for a trial order, members will be shipped a watch for $S&HOur members are given the opportunity to try it for days to enjoy their purchase and determine if the item is a suitable fitIf not, the unopened item may be returned within the allotted time by contacting our Customer Care toll-free line or by via emailTo which our members are then given a RMA number
If our members are satisfied, they do nothing and agree to be charged $Plus, they agree to be enrolled in our Monthly VIP Membership Program where days from their initial order date and every days thereafter they will receive a new item for the discounted retail price of $(Free Shipping)Our members have the option to cancel their VIP Membership at any time
Contrary to the consumer's claim the evidence within this document will show that he knowingly participated in our risk free trial starting at $His failure to cancel within the day trial period resulted in the account becoming a VIP membership as specified within the terms he agreed toThe consumer enrolled for the fourteen (14) day trial on 3/28/Upon sign up customers must agree to the terms & conditions and privacy policy that are presented on our landing page prior to accessing the credit card payment page and entering a valid credit card and CVVnumber before proceeding any further
Upon sign up users must agree to the terms of use and privacy policy that is presented on the site as well as enter a valid credit card and CVVnumber before proceeding any furtherPlease note that the recurring membership fee is mentioned on the payment page within the "Satisfaction Guarantee" sectionIf a customer does not cancel the trial subscription and return the merchandise; they will then automatically upgrade to a recurring VIP membership per the terms entered into
On 5/23/the consumer contacted our Billing Support Manager in an attempt to gather information regarding the $charge they incurred on 5/11/Our Billing Support Manager thoroughly explained the Terms and Conditions agreed upon signing up for the promotionAlthough he admitted to not reading the Terms and Conditions prior upon placing his order, he requested a refund in which our strict no return on open packages policy was advisedHowever, on 5/31/our Billing Department Manager decided to go against our No Refund No Return Policy and offered the consumer a refund in the amount of $In an effort to expedite the consumers refund, we processed a money order in the amount of $on 6/1/