Initial Business Response /* (1000, 5, 2014/06/16) */
Contact Name and Title: [redacted] Office Mgr
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@isingsculligan.com
We have adjusted the customers account. We are taking the customers word for the return of the cooler. I have...
attached a note that was put on this customers account on June 12, 2014 where the customer states that her husband left the cooler behind the shop afterhours, which would have been left outside our locked gate.
Initial Consumer Rebuttal /* (2000, 7, 2014/06/19) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Thank you for adjusting the account. I appreciate your help.
Initial Business Response /* (1000, 5, 2014/06/16) */
Contact Name and Title: [redacted] Office Mgr
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@isingsculligan.com
We have adjusted the customers account. We are taking the customers word for the return of the cooler. I have...
attached a note that was put on this customers account on June 12, 2014 where the customer states that her husband left the cooler behind the shop afterhours, which would have been left outside our locked gate.
Initial Consumer Rebuttal /* (2000, 7, 2014/06/19) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Thank you for adjusting the account. I appreciate your help.