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Island Associates

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Island Associates Reviews (2)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
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Review: Landscape company never replaced 1 dead rose bush and 2 golden hynoki cypress trees that turned brown. Everytime I called [redacted] who was in charge. he gave me different excuses. Ex : I came over but had the wrong trees, I have the bushes in my backyard., we will do it next week. My wife and I called many times during 2013 but we always were put off. One time he actually came to the house and told us everything would be replaced. Icalled him for the last time the end of April. I was totally upset and asked him what happened to our plants. He said he was " totally overhelmed " and they were only " replacement plants ". Itold him we had enough and I was going to contact consumer affairs and better business. He then said I would have the plant and bushes the next week. That was the first week of May and of course he never came. We paid $3,200.00 for the total lanscape job and had 1 year warranty on replacement plants.Desired Settlement: All we ever wanted was to replace the brown trees and the dead rose bush. The company continued to stall until the year was up. They have shown to be unethical and untruthful. We priced the golden hynoki cypress and they run between $200.00 and $250.00. The rose bush between $25.00 and $50.00. Replacement or reinbursment is the only fair settlement.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

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Description: LANDSCAPE CONTRACTORS

Address: 10 East Maple Street, Massapequa, New York, United States, 11758

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