I'd suggest seeking an alternate HVAC company for any/all heating & cooling needs(a) I waited nearly a month to have a warrantied part replaced on the same unit they installed approxyears prior
(b) To only get hit with some ridiculously expensive bill...of which was not itemized
(c) They said they replaced the thermostat, which I paid for, only to find out they didn't
(d) And, now, they won't respond to my request for a refund, or replacement, or even mailing the new thermostat to me and doing it myself!
I'd suggest the owner of this company seek a different line of work
I'd suggest seeking an alternate HVAC company for any/all heating & cooling needs(a) I waited nearly a month to have a warrantied part replaced on the same unit they installed approxyears prior
(b) To only get hit with some ridiculously expensive bill...of which was not itemized
(c) They said they replaced the thermostat, which I paid for, only to find out they didn't
(d) And, now, they won't respond to my request for a refund, or replacement, or even mailing the new thermostat to me and doing it myself!
I'd suggest the owner of this company seek a different line of work