Sign in

Isomedia Inc

Sharing is caring! Have something to share about Isomedia Inc? Use RevDex to write a review
Reviews Isomedia Inc

Isomedia Inc Reviews (2)

We send our sympathy and regret to Ms [redacted] for the loss of her father.  We understand Ms. [redacted] dismay that she/her father has been paying for service that wasn't used.  However, we were never notified that Mr. [redacted] was no longer living in the house nor that he had passed...

away.  Our email billings were never returned as undeliverable and, until March, all ACH payments submitted were paid by Mr. [redacted] bank.  Isomedia has been providing service that has been available at the [redacted] home on a continuous basis and has been incurring expenses for providing that service.  After Ms. [redacted] purchased her father's home, she would have had access to the service had she so desired. Our expectations and policies require that the customer notify us if they wish to have any change in service.  The customer or a representative is responsible for monitoring their finances to determine whether they are being charged for something that they don't wish to have.That being said, we do regret that this situation developed and I have issued a credit and check refund request for $140.97.  This refund includes the $15 NSF Fee and 3 months of service less our direct cost for the circuit.  We feel that this is more than fair and hope that Ms. [redacted] will agree.Thank you for contacting us regarding this issue.  Please let us know if any more information is required.Thank you.[redacted]Finance Project Manager[redacted]@isomedia.com

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I would like to make it clear however, that the home in question remained unoccupied from June 2012 until it sold 1 1/2 years later. I did not purchase the home as the company stated.Sincerely, [redacted]

Check fields!

Write a review of Isomedia Inc

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Isomedia Inc Rating

Overall satisfaction rating

Address: PO Box 58288, Seattle, Washington, United States, 98138-1288

Phone:

Show more...

Web:

This website was reported to be associated with Isomedia Inc.



Add contact information for Isomedia Inc

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated