Was sold a used carWhile test driving, noticed issues including the trunk lining and smoke smell, and was assured by salesperson that issues would be fixed if I purchased the carWhen reviewing paperwork, was told there was a mile warranty, and "if you have any issues just bring it in and we'll take care of it" Once I signed, dealership refused to fix issues that I had previously notedAt miles I brought the vehicle in describing additional issues, and was then informed the warranty only covered power trainIt took an additional weeks to have them look at my vehicle without charging me, at which point they could not replicate the issues I had experienced (slipping driver window, static noise on radio when headlights are on), and informed me issues I mentioned before buying were due to incorrectly sized spare tire Overall I feel deceived in that car did not perform as advertised, and dealership intentionally misrepresented their warranty
I purchased a new vehicle in April I was planning on purchasing in cash, but the sales rep, Jae, informed me of a discount for financing through themHe assured me that I would be able to pay off the vehicle in full before I was charged any interestAfter the sales process I met with the financial department at the dealership and worked with Sean Egnew, who proceeded to talk about his online dating experiences and showed me pictures of the girls worth writing back toHe talked about how much he loved Charleston SC because of the girl to guy ratio and how there are plenty of attractive women thereAfter getting through the paperwork with him he assured me that I would be receiving my paperwork in plenty of time to pay it off before the interest payments cameThis was an out of state purchase, and after I got back to SC there were a few issues finalizing the last few documents they neededThere were a few complications regarding property tax receipts and making sure everythin
Was sold a used carWhile test driving, noticed issues including the trunk lining and smoke smell, and was assured by salesperson that issues would be fixed if I purchased the carWhen reviewing paperwork, was told there was a mile warranty, and "if you have any issues just bring it in and we'll take care of it"
Once I signed, dealership refused to fix issues that I had previously notedAt miles I brought the vehicle in describing additional issues, and was then informed the warranty only covered power trainIt took an additional weeks to have them look at my vehicle without charging me, at which point they could not replicate the issues I had experienced (slipping driver window, static noise on radio when headlights are on), and informed me issues I mentioned before buying were due to incorrectly sized spare tire
Overall I feel deceived in that car did not perform as advertised, and dealership intentionally misrepresented their warranty
Worst Dealership ever !
PLEASE DONT GO HERE NO MATTER HOW MANY DEALS AND COUPONS THEY HAVEI went it today for a oil change and had a o'clock appointment, I got seen immediately and my car was ready quicker than I then get in my car and before I left something told me to check my fluids , oil and everything they touched As I proceed to get out my car I tried to get my hood latch open it wouldn't open so a technician offered to help out so he couldn't get the hood open Eventually we opened the hood so I noticed my fluids and oil were low , how can this happen if I just paid for it to get done So the technician advised me to drive back around so here I am a 2nd time in line so a employee said can he help an I explained what was wrong so he tried to add fluids in my car while I was standing there then took my car back to the service part to fix my hood latch They bought it out on min and tried to spray lube on itStill a issue So I ended up asking to see the manager so he came out his name is Jason Rankin we talked for about min with him the entire time
Pretty much telling me I'm wrong and lyin I was flattered how he called me a liar and I'm a customer Then I asked for another manager which was the General Manager name :
Ash Rezk, which also called me a liar and his technicians know what they're doing etc, He proceeds to stand up throw his card in my face and tells me to get out or he will call the police I then told him to go ahead , the police shortly arrived and cleared Things out but I was flattered at the disrespect, and attitudes of these managers
Ash Rezk and Jason Rankin please don't go here I came in for a oil change and left with a broken hood , no fluids and low oil these guys should be fired and this Hyundai really needs a evaluation!
Was sold a used carWhile test driving, noticed issues including the trunk lining and smoke smell, and was assured by salesperson that issues would be fixed if I purchased the carWhen reviewing paperwork, was told there was a mile warranty, and "if you have any issues just bring it in and we'll take care of it" Once I signed, dealership refused to fix issues that I had previously notedAt miles I brought the vehicle in describing additional issues, and was then informed the warranty only covered power trainIt took an additional weeks to have them look at my vehicle without charging me, at which point they could not replicate the issues I had experienced (slipping driver window, static noise on radio when headlights are on), and informed me issues I mentioned before buying were due to incorrectly sized spare tire Overall I feel deceived in that car did not perform as advertised, and dealership intentionally misrepresented their warranty
I purchased a new vehicle in April I was planning on purchasing in cash, but the sales rep, Jae, informed me of a discount for financing through themHe assured me that I would be able to pay off the vehicle in full before I was charged any interestAfter the sales process I met with the financial department at the dealership and worked with Sean Egnew, who proceeded to talk about his online dating experiences and showed me pictures of the girls worth writing back toHe talked about how much he loved Charleston SC because of the girl to guy ratio and how there are plenty of attractive women thereAfter getting through the paperwork with him he assured me that I would be receiving my paperwork in plenty of time to pay it off before the interest payments cameThis was an out of state purchase, and after I got back to SC there were a few issues finalizing the last few documents they neededThere were a few complications regarding property tax receipts and making sure everythin
Was sold a used carWhile test driving, noticed issues including the trunk lining and smoke smell, and was assured by salesperson that issues would be fixed if I purchased the carWhen reviewing paperwork, was told there was a mile warranty, and "if you have any issues just bring it in and we'll take care of it"
Once I signed, dealership refused to fix issues that I had previously notedAt miles I brought the vehicle in describing additional issues, and was then informed the warranty only covered power trainIt took an additional weeks to have them look at my vehicle without charging me, at which point they could not replicate the issues I had experienced (slipping driver window, static noise on radio when headlights are on), and informed me issues I mentioned before buying were due to incorrectly sized spare tire
Overall I feel deceived in that car did not perform as advertised, and dealership intentionally misrepresented their warranty
Worst Dealership ever !
PLEASE DONT GO HERE NO MATTER HOW MANY DEALS AND COUPONS THEY HAVEI went it today for a oil change and had a o'clock appointment, I got seen immediately and my car was ready quicker than I then get in my car and before I left something told me to check my fluids , oil and everything they touched As I proceed to get out my car I tried to get my hood latch open it wouldn't open so a technician offered to help out so he couldn't get the hood open Eventually we opened the hood so I noticed my fluids and oil were low , how can this happen if I just paid for it to get done So the technician advised me to drive back around so here I am a 2nd time in line so a employee said can he help an I explained what was wrong so he tried to add fluids in my car while I was standing there then took my car back to the service part to fix my hood latch They bought it out on min and tried to spray lube on itStill a issue So I ended up asking to see the manager so he came out his name is Jason Rankin we talked for about min with him the entire time
Pretty much telling me I'm wrong and lyin I was flattered how he called me a liar and I'm a customer Then I asked for another manager which was the General Manager name :
Ash Rezk, which also called me a liar and his technicians know what they're doing etc, He proceeds to stand up throw his card in my face and tells me to get out or he will call the police I then told him to go ahead , the police shortly arrived and cleared Things out but I was flattered at the disrespect, and attitudes of these managers
Ash Rezk and Jason Rankin please don't go here I came in for a oil change and left with a broken hood , no fluids and low oil these guys should be fired and this Hyundai really needs a evaluation!