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iTech Monitoring Reviews (1)

Review: I am writing to complain about what I consider to be a very shady business practice of Itech monitoring. I bought a [redacted] cell booster antenna and was in need of an Installer. Through my internet search for a suitable installer, I came across Itech monitoring.I contacted Itech monitoring and spoke to [redacted], who assured me that one of his best technicians will be available to do the installation. As promised, the technician came to my house to do the installation. After the installation, the system never worked. However, the technician asked to be paid $526.55, with the promise that he will return the following day to fix the problem. A check for that amount was made out to Itech monitoring. On a closer look at what the technician did the following morning, I found the following:Three unsealed open holes that was drilled by the technician in my roof.My windows were left open. Window nets were left on the floor without replacing them. Cellular amplifier which should have been installed in a cool area was installed in the attic of the house. I contacted [redacted] and he assured me that he will send the technician the following day, which he never did. I have since then, made several calls to him and he neither picked my calls nor returned the calls.After several calls to Itech without response, I called the manufacturer of the cellular antenna to refer me to an installation company. I was referred to [redacted] links. On getting to my house, it was discovered that the booster amplifier had malfunctioned due to wrong installation by Itech Monitoring. For coming out to rectify the shabby work that was done by Itech monitoring and reinstall the equipment again, I paid $1082 to [redacted] links.The equipment manufacturer has also tried to contact Itech monitoring severally to resolve this issue but phone calls are being ignored.For a company dealing with security of people's homes and businesses, I consider this action by Itech very unprofessional, unethical and fraudulent.Desired Settlement: Due to wrong installation and inability to rectify their shabby work, Itech had created more problems that cost me $1082, which represents what I paid allied security links to remove and properly reinstall the equipment, in addition to this I am requesting also a refund of $526.55 that I had paid for the wrong installation work totaling $1608.55The equipment manufacturer can be reached at [redacted] ([redacted] links can be reached at 5xxx-xx-xxxx

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Description: SECURITY CONTROL EQUIPMENT & SYSTEM MONITORS

Address: 16753 Donwick Drive Ste A1-A10, Conroe, Texas, United States, 77385

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