Arrived to a dirty condo. We were told it would the cleaning crew was short handed and will arrive in 5 minutes. 45 minutes later and another 2 phone calls, the cleaning company arrived, cleaned 1/2 the condo and left. Dishwasher didnt work and only smoked. Elevator was suppose to be secure to just our condo balcony. Malfunctioned since day one and would open on random balconies giving strangers access to other guests condos. Called and emailed daily for assistance in getting the elevator repaired, but it never happened. My husband had to sleep in the livingroom all week to keep watch for random strangers on our balcony. Men were there working on the side of our condo befor 9am, banging ladders and hoses on the windows where our children were asleep. Finally got in touch with ITRIP the week after we left and was given $60 back for 1/2 our cleaning fee and basically told too bad about the elevator issue and the security of my family was not important to them what so ever. Very disappointed. Do not rent!!!
Arrived to a dirty condo. We were told it would the cleaning crew was short handed and will arrive in 5 minutes. 45 minutes later and another 2 phone calls, the cleaning company arrived, cleaned 1/2 the condo and left. Dishwasher didnt work and only smoked. Elevator was suppose to be secure to just our condo balcony. Malfunctioned since day one and would open on random balconies giving strangers access to other guests condos. Called and emailed daily for assistance in getting the elevator repaired, but it never happened. My husband had to sleep in the livingroom all week to keep watch for random strangers on our balcony. Men were there working on the side of our condo befor 9am, banging ladders and hoses on the windows where our children were asleep. Finally got in touch with ITRIP the week after we left and was given $60 back for 1/2 our cleaning fee and basically told too bad about the elevator issue and the security of my family was not important to them what so ever. Very disappointed. Do not rent!!!