iUniforms

Our charter school uses this company for all uniform needsThe order process was fine, the website worked as neededBut the customer service is very, very poor to non-existent - They neither respond to emails nor return phone calls; And if you are able to speak to a representative, they are not customer oriented - They are notorious for shipping incorrect items , iewrong school logos, wrong gender polo shirts, wrong size of shirts/pants/jackets, etc - They do not inform their customers when an item is on back order or no longer available(Hint: Grey polo shirts) With this being said, the pricing for purchasing these uniform items ($16-$20) is not worth the issues you will experience from this company You would expect this company would have some forethought and be better prepared that the beginning of the school year is going to be busy and should have proper staffing, more open lines of communication, and a surplus of productThey have no problem taking our money but do not offer refunds or exchanges in a timely manner so that families can purchase comparable items in the meantime for the kids to use in schoolMany families within our school are very unhappy with the services and I think the company needs to take a long look at their policies and business strategy before they lose their vendors (schools) to other willing businesses that can provide the quality and timely service needed