Ivy Tech State College

Initial Business Response / [redacted] (1000, 8, 2017/05/29) */ Contact Name and Title: [redacted] Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @ivytech.edu Please be advised that I am the Senior Legal Assistant for the Respondent, Ivy Tech Community College of Indiana, and that I will be responding on behalf of the RespondentIvy Tech Community College of Indiana is a public, statewide, two-year community college established by the Indiana Legislature in 1963, pursuant to IC 21-22-1-Its mission is to provide the citizens of Indiana with the general and technical education needed for successful careers or for continuation in higher educationThe College serves over 100,students at over twenty-three (23) separate campuses in fourteen (14) regions across the state The Revdex.com has no jurisdiction over the Respondent but as a courtesy I will attempt to respond to this complaintThe Complainant alleges that her joint tax return has been subjected to tax intercept for the past several yearsIndiana Code 6-8.1-authorizes Ivy Tech Community College as a Claimant Agency to report debts to the Indiana Department of Revenue for possible offset from a future Indiana income tax refund due someone that owes a debt to the CollegeAs such, the Indiana Department of Revenue will garnish (intercept) State of Indiana income tax returns on behalf of Ivy Tech Community College in order to pay the outstanding balance, this includes jointly filed tax returnsIf a debt is believed not to be valid or should not be paid through tax intercept then the debtor or injured spouse has days to file an appealThe Complainant's appeal was received almost three weeks after the day window to file an appeal had expired and a letter explaining the denial due the appeal's lateness was sent The Complainant also alleges that she was requested documentation from usDue to the Family Educational Rights and Privacy Act (FERPA) (U.S.C§ 1232g; CFR Part 99) which is a Federal law that protects the privacy of student education records, it requires that no information on the student's account can be provided to her without the expressed permission of her husbandSubsequently, she is not authorized to receive any information in regards to the account, therefore none will be provided to her without a release from her spouseSince the Complainant is not authorized to act on behalf of her husband, I will address the specific allegations in general terms Any student that registers for classes is responsible for paying their invoiceThe act of registering for classes and not withdrawing from the courses within the 100% refund period will cause a student to have a balance on their account that they are responsible for payingThere seems to be no dispute that the Complainant's husband registered for classes with the CollegeAny invoices or request for payment would have been sent to the address on file with the College for a studentIf a student moves, it is their responsibly to notify the College of any change of address or they might not receive notifications the College sends to themIn regards to documentation such as an installment bursar agreement, the College has a six year document retention policyThis policy is in line with the document retention policy of the State of IndianaIt should be noted that an item such a bursar agreement, is merely an agreement reflecting a method of payment in which a student will pay an outstanding balance in installments to the CollegeWhat it is not is the sole document that creates a debt with the College, the act of registration creates the debtThe Complainant is under the impression that somehow a bursar agreement will validate a debt, it will notAny student that registers for courses accepts financial responsibility for the charges that their voluntary registration createsFurthermore, when a student enrolls in a course, a spot is reserved for that student so no other student is allowed to enroll in that student's reserved spotSimply not attending classes after several weeks does not release a student from the financial obligations that has been incurred due to registration for coursesIf the Complainant's husband will contact the College and we are able to verify his identity, the College has no problem providing him with an invoiceIf a bursar agreement is beyond the document retention period it simply might not be able to be provided but is not required to verify the debt Accordingly, the Respondent respectfully requests that Complaint herein be discharged Initial Consumer Rebuttal / [redacted] (3000, 10, 2017/06/02) */ (The consumer indicated he/she DID NOT accept the response from the business.) I have offered multiple times to send Ivy Tech my power of attorneyMy husband has contacted Ivy Tech with no answersHe recently contacted them on May 19thHe has a reference number and someone was to call him back within business daysHe has not heard back from themThey have not provided the documents we are requesting Final Consumer Response / [redacted] (2000, 14, 2017/06/19) */ Yes it has finally been resolved Thanks, [redacted] ***

Initial Business Response /* (1000, 8, 2017/05/29) */
Contact Name and Title: [redacted]
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@ivytech.edu
Please be advised that I am the Senior Legal Assistant for the Respondent, Ivy Tech Community College of Indiana, and that I will be...

responding on behalf of the Respondent. Ivy Tech Community College of Indiana is a public, statewide, two-year community college established by the Indiana Legislature in 1963, pursuant to IC 21-22-1-1. Its mission is to provide the citizens of Indiana with the general and technical education needed for successful careers or for continuation in higher education. The College serves over 100,000 students at over twenty-three (23) separate campuses in fourteen (14) regions across the state.
The Revdex.com has no jurisdiction over the Respondent but as a courtesy I will attempt to respond to this complaint. The Complainant alleges that her joint tax return has been subjected to tax intercept for the past several years. Indiana Code 6-8.1-9.5 authorizes Ivy Tech Community College as a Claimant Agency to report debts to the Indiana Department of Revenue for possible offset from a future Indiana income tax refund due someone that owes a debt to the College. As such, the Indiana Department of Revenue will garnish (intercept) State of Indiana income tax returns on behalf of Ivy Tech Community College in order to pay the outstanding balance, this includes jointly filed tax returns. If a debt is believed not to be valid or should not be paid through tax intercept then the debtor or injured spouse has 30 days to file an appeal. The Complainant's appeal was received almost three weeks after the 30 day window to file an appeal had expired and a letter explaining the denial due the appeal's lateness was sent.
The Complainant also alleges that she was requested documentation from us. Due to the Family Educational Rights and Privacy Act (FERPA) (20 U.S.C. § 1232g; 34 CFR Part 99) which is a Federal law that protects the privacy of student education records, it requires that no information on the student's account can be provided to her without the expressed permission of her husband. Subsequently, she is not authorized to receive any information in regards to the account, therefore none will be provided to her without a release from her spouse. Since the Complainant is not authorized to act on behalf of her husband, I will address the specific allegations in general terms.
Any student that registers for classes is responsible for paying their invoice. The act of registering for classes and not withdrawing from the courses within the 100% refund period will cause a student to have a balance on their account that they are responsible for paying. There seems to be no dispute that the Complainant's husband registered for classes with the College. Any invoices or request for payment would have been sent to the address on file with the College for a student. If a student moves, it is their responsibly to notify the College of any change of address or they might not receive notifications the College sends to them. In regards to documentation such as an installment bursar agreement, the College has a six year document retention policy. This policy is in line with the document retention policy of the State of Indiana. It should be noted that an item such a bursar agreement, is merely an agreement reflecting a method of payment in which a student will pay an outstanding balance in installments to the College. What it is not is the sole document that creates a debt with the College, the act of registration creates the debt. The Complainant is under the impression that somehow a bursar agreement will validate a debt, it will not. Any student that registers for courses accepts financial responsibility for the charges that their voluntary registration creates. Furthermore, when a student enrolls in a course, a spot is reserved for that student so no other student is allowed to enroll in that student's reserved spot. Simply not attending classes after several weeks does not release a student from the financial obligations that has been incurred due to registration for courses. If the Complainant's husband will contact the College and we are able to verify his identity, the College has no problem providing him with an invoice. If a bursar agreement is beyond the document retention period it simply might not be able to be provided but is not required to verify the debt.
Accordingly, the Respondent respectfully requests that Complaint herein be discharged.
Initial Consumer Rebuttal /* (3000, 10, 2017/06/02) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I have offered multiple times to send Ivy Tech my power of attorney. My husband has contacted Ivy Tech with no answers. He recently contacted them on May 19th. He has a reference number and someone was to call him back within 3 business days. He has not heard back from them. They have not provided the documents we are requesting.
Final Consumer Response /* (2000, 14, 2017/06/19) */
Yes it has finally been resolved.
Thanks,
[redacted]