I spoke to my manager and she does not recall any incident of this typeI assure you none of my employees would hurt someone knowingly and laugh about it showing no remorseI understand customer is upset and do apologize for her unsatisfactory experience and my shopIt took all of my savings to open Ivy Top Nails, this is the first business that I have ownedAll of the equipment in the salon are sterilized and liners are used for our spa tubs and then disgardedThis is my first compliant since I have been openCustomer service is our first priority
I spoke to my manager and she does not recall any incident of this typeI assure you none of my employees would hurt someone knowingly and laugh about it showing no remorseI understand customer is upset and do apologize for her unsatisfactory experience and my shopIt took all of my savings to open Ivy Top Nails, this is the first business that I have ownedAll of the equipment in the salon are sterilized and liners are used for our spa tubs and then disgardedThis is my first compliant since I have been openCustomer service is our first priority