iWriter

My first article was rejected; because, the client requested a star writer (one that has paid for their ranking) and I was a newbie who chose not to pay for ranksI assumed this would be a non issue; because, the client had placed his request in the low paying pool open to any rankAs someone experienced with writing, I felt I could easily deliver what had been requestedThe client reviewed my work, stated that I was a "very good writer," and then rejected my pieceI messaged the client to thank him for his time while offering to edit the work, should he so desireI did not receive a responseAfter a full day had passed, I wrote him again to, respectfully, let him know that I would retain my work for future use with another clientIn response to my message regarding recycling content, I received a very low rating from the potential buyerIn addition, my articles pending with other buyers were promptly rejected Suspecting foul play, I searched online for my content and found that it had been used, despite being rejectedWhen I contacted iwriter in regards to this, I was instructed to review the buyersWhen I attempted to do so, the star review function was disabled and my comments were sent to an admin for reviewMy comments never displayed I was then notified of my account's impending deletionIn other words, they intended to ban meI was also invited to purchase an Elite rank for $The Elite rank would keep my account active, give me a star ranking, and allow me to accept higher paying jobsI rejected this offer In addition, a writer's personal profile page, where one edits publicly displayed information, clearly shows the writer's social security numberI contacted iwriter regarding this and demanded that my ss# be removed from my pageI understood the need for it initially but could not comprehend why it would retain a position embedded within my public profileI was assured that only I could view my ss# number and that they were "always working on security improvements." I have requested the deletion of my account This website is a scamDo not waste your time, money, or talent here I regret the time and effort I extended to this site Dear fellow writers, would be writers, or anyone considering iwriter, Your life may be in a hectic place right nowYou may need to make some money quickly from the comfort of your home or you may need piece meal income while on the road, but, this website will not help you do thisAnd trust me when I say, I understand this need and am not writing from a place devoid of itI am writing this review so that I may hopefully help someone avoid an experience similar to mine Best Wishes

We currently employee over 300,000 writers across the globe. As you can imagine, when giving that many writers the opportunity to write content for our clients, there are a considerable amount of people that try to "cheat" the system by submitting extremely poorly... written and/or copied material that simply pulled from somewhere else on the internet (claiming it to be their own). The writer in question, Mr. [redacted] **, received a total of 7 reviews from our customers resulting in an average rating of 2.75. Well below the 3.0 level that it takes to continue using iWriter. You can see a screenshot of this here: http:// [redacted] The earnings that the writer shows in their account were due to articles submitted whereby the customer (i.e. content requester) did not review their received content, thus "auto-approving" the content Mr. [redacted] submitted, which was copied/stolen content. Mr. [redacted] clearly broke out Terms Of Service and thus his account was permanently disabled. We strive to provide a a pleasant and safe environment for our paying customers and have a strict policy against writers submitting copied/plagiarized and/or poorly written content. I am not sure what else to say regarding this matter. Can you please close this complaint? If you have further questions, do let me know and I will be happy to provide you with more information. Thank you. Brad [redacted] iWriter President/FounderBryxen Software, Inc.

iWriter.com (Our website) offers content to customersThis customer stated they have been using our services for over a year (with no issues, I might add)However, this time, she stated she wanted a refund, for whatever reasonWe replied to her support ticket, as she stated in the "complaint" sent to youWe asked for her Paypal transaction number, which is the only method of payment that iWriter acceptsWe need her Paypal transaction number to refund her balanceOtherwise we could send her money manually, only to receive a chargeback from herresulting in her receiving a "double" refund and us being out double the moneyIf this customer wants a refund, they must do as any customer anywhere on the planet does, and give us their customer receipt number (which in this case is her Paypal transaction number)I am not sure what other information you need from us regarding this issueI tried calling your phone number, but at 3:ET on a Friday, during the work week, I was transferred to an automated voice messaging system telling me your offices are closedIn the past I have emailed you and have asked very nicely for a response stating you received my email; however, I never get even so much as a quick reply stating you did receive our information/emailThis time, could you PLEASE verify that this email got through and this case can be closedGetting a negative rating for such a ridiculous customer complaint is not only a waste of our time, but a waste of your time as wellPlease let me know if you need any other information to close this out and resolve this issue Thank you Bryxen Software, Inc

font-family: 'Arial','sans-serif'; font-size: 10.5pt; text-decoration: underline;">iWriter.com
(Our website) offers content to customers. This customer stated they have been
using our services for over a year (with no issues, I might add). However, this
time, she stated she wanted a refund, for whatever reason. We replied to her
support ticket, as she stated in the "complaint" sent to you. We
asked for her Paypal transaction number, which is the only method of payment
that iWriter accepts. We need her Paypal transaction number to refund her
balance. Otherwise we could send her money manually, only to receive a
chargeback from her... resulting in her receiving a "double" refund
and us being out double the money. If this customer wants a refund, they must
do as any customer anywhere on the planet does, and give us their customer
receipt number (which in this case is her Paypal transaction number). I am not
sure what other information you need from us regarding this issue. I tried
calling your phone number, but at 3:30 ET on a Friday, during the work week, I
was transferred to an automated voice messaging system telling me your offices
are closed. In the past I have emailed you and have asked very nicely for a
response stating you received my email; however, I never get even so much as a
quick reply stating you did receive our information/email. This time, could you
PLEASE verify that this email got through and this case can be closed. Getting
a negative rating for such a ridiculous customer complaint is not only a waste
of our time, but a waste of your time as well. Please let me know if you need
any other information to close this out and resolve this issue.
Thank
you.
Bryxen
Software, Inc.

My first article was rejected; because, the client requested a 4 star writer (one that has paid for their ranking) and I was a newbie who chose not to pay for false ranks. I assumed this would be a non issue; because, the client had placed his request in the low paying pool open to any rank. As someone experienced with writing, I felt I could easily deliver what had been requested. The client reviewed my work, stated that I was a "very good writer," and then rejected my piece. I messaged the client to thank him for his time while offering to edit the work, should he so desire. I did not receive a response. After a full day had passed, I wrote him again to, respectfully, let him know that I would retain my work for future use with another client. In response to my message regarding recycling content, I received a very low rating from the potential buyer. In addition, my articles pending with other buyers were promptly rejected.

Suspecting foul play, I searched online for my content and found that it had been used, despite being rejected. When I contacted iwriter in regards to this, I was instructed to review the buyers. When I attempted to do so, the star review function was disabled and my comments were sent to an admin for review. My comments never displayed.

I was then notified of my account's impending deletion. In other words, they intended to ban me. I was also invited to purchase an Elite rank for $127. The Elite rank would keep my account active, give me a 4 star ranking, and allow me to accept higher paying jobs. I rejected this offer.

In addition, a writer's personal profile page, where one edits publicly displayed information, clearly shows the writer's social security number. I contacted iwriter regarding this and demanded that my ss# be removed from my page. I understood the need for it initially but could not comprehend why it would retain a position embedded within my public profile. I was assured that only I could view my ss# number and that they were "always working on security improvements."

I have requested the deletion of my account.

This website is a scam. Do not waste your time, money, or talent here.
I regret the time and effort I extended to this site.

Dear fellow writers, would be writers, or anyone considering iwriter,
Your life may be in a hectic place right now. You may need to make some money quickly from the comfort of your home or you may need piece meal income while on the road, but, this website will not help you do this. And trust me when I say, I understand this need and am not writing from a place devoid of it. I am writing this review so that I may hopefully help someone avoid an experience similar to mine.
Best Wishes

We currently employee over 300,000 writers across the globe. As you can imagine, when giving that many writers the opportunity to write content for our clients, there are a considerable amount of people that try to "cheat" the system by submitting extremely poorly...

written and/or copied material that simply pulled from somewhere else on the internet (claiming it to be their own).
The writer in question, Mr.[redacted], received a total of 7 reviews from our customers resulting in an average rating of 2.75. Well below the 3.0 level that it takes to continue using iWriter.
You can see a screenshot of this here: http://[redacted]
The earnings that the writer shows in their account were due to articles submitted whereby the customer (i.e. content requester) did not review their received content, thus "auto-approving" the content Mr. [redacted] submitted, which was copied/stolen content.
Mr. [redacted] clearly broke out Terms Of Service and thus his account was permanently disabled. We strive to provide a a pleasant and safe environment for our paying customers and have a strict policy against writers submitting copied/plagiarized and/or poorly written content.
I am not sure what else to say regarding this matter. Can you please close this complaint? If you have further questions, do let me know and I will be happy to provide you with more information.
Thank you.
Brad [redacted]iWriter President/FounderBryxen Software, Inc.

Review: I have been using the services of this company for over a year. Recently my credit card was charged. I was never contacted regarding a resolution except to ask for the paypal ID. My personal prepaid debit card was charged and no one is making an effort to resolve this issue. So far I am still out $27.60 cents.Desired Settlement: I would like a refund of this charge. I gave no authorization to charge my personal card and I don't even know how they got access to it.

Business

Response:

iWriter.com

(Our website) offers content to customers. This customer stated they have been

using our services for over a year (with no issues, I might add). However, this

time, she stated she wanted a refund, for whatever reason. We replied to her

support ticket, as she stated in the "complaint" sent to you. We

asked for her Paypal transaction number, which is the only method of payment

that iWriter accepts. We need her Paypal transaction number to refund her

balance. Otherwise we could send her money manually, only to receive a

chargeback from her... resulting in her receiving a "double" refund

and us being out double the money. If this customer wants a refund, they must

do as any customer anywhere on the planet does, and give us their customer

receipt number (which in this case is her Paypal transaction number). I am not

sure what other information you need from us regarding this issue. I tried

calling your phone number, but at 3:30 ET on a Friday, during the work week, I

was transferred to an automated voice messaging system telling me your offices

are closed. In the past I have emailed you and have asked very nicely for a

response stating you received my email; however, I never get even so much as a

quick reply stating you did receive our information/email. This time, could you

PLEASE verify that this email got through and this case can be closed. Getting

a negative rating for such a ridiculous customer complaint is not only a waste

of our time, but a waste of your time as well. Please let me know if you need

any other information to close this out and resolve this issue.

Thank

you.

Bryxen

Software, Inc.