J & A Disposal Reviews (1)
We had used this company for a few years before e had a problem with them. We paid them for trash/recycling removal at $22 per month. We gave them a check for $132 dollars at the beginning of 2013 to cover the months January-June. They cashed it, picked up our trash/recycling without incident. I never received any kind of bill, just a verbal agreement that this was the correct amount, and they never sent anything stating otherwise, so I figured we were good. I had lost my contact information for this company, so when I went to pay them again, I again wrote a check, for 100$ this time, and gave it to their driver. I told him I was unsure if it was he correct amount, as I had not received any kind of bill. He told me that if it was not correct, they would be in touch. No one ever contacted me.No one came to pick up my trash/recycling in December. No one returned my calls. Finally my husband talked to the owner, who stated that because of the weather, they had been unable to get here, but assured him they would be out the following Monday. Monday came & went, our calls went unanswered. Until today. I received a call from a person named [redacted], he same driver I gave the 100$ check to. As soon as he knew it was me, he started yelling at me, saying that we never paid, that we had "too much" trash/recycling, that we put out FURNITURE for disposal, and several other things, all of which were untrue. I tried to explain that I was looking at the cancelled checks, and did not understand why they ha not been out. He claimed hat we had not paid, and that we had no proof we had. I again stated that I had the cancelled checks, to which he replied we had not paid the correct amount. I asked why I had never been given a bill, or ay kind of statement in writing about the alleged amount due, to which he replied that they had all the records necessary, and we had nothing, and that they would no longer be doing business with us. He was extremely rude and unprofessional, and would barely give me a chance to speak.