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J & J Auto & Exhaust

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J & J Auto & Exhaust Reviews (1)

Review: On 6/4/15, I took my 2010 [redacted] camry into the shop to get all four brakes replaced and to have my oil changed. After I picked my car up from the shop I noticed that it was making alot more noises. So I took my car back in the next day. I explained to several of the men working in the shop. So they took the thr tire off and told me that the noise that I wha hearing was coming from the dust. So I said ok and left. The car conitnued to make noises and soon began to

shake. It was a very light shake. I took my car in to the shop again and once again they told me that there wasn't anything they could see. So about another week passed and my car began to shake alot more and more intensely. It would shake lightly while driving it throughout the day. But once I would step on the breaks or slow down it would shake badly. So on 8/31/15 I was coming from My home in the mountains and I came around this bend and ther was 3 dogs in the street. When I went to step on my brakes and the car was shaking so bad my kids were screaming. I almost lost control of it. I have one of my cousins look at the brakes and thats when I found out that they never bolted the brake down. I had him take pictures of the work the shop did before he fixed my car. When I too the picture back to show the guy who was in charge he told said he wanted to look at the pictures to make sure that it was the work that they did. He looked at the picture and asked me go send him a copy. I also had to get two new front tires. Because of the way the tires not bolted down it knocked my wheel alignment off. I just think I should get my money back. My family could have died or I could have killed someone.Desired Settlement: He asked me what did I want? What did I need to get this to go ways. Wjen I told him I eanted my money back he told me that he couldn't do that necause he had his parts invested into my car. He says the best he could do for me was he could give me what I paid for labor. Which was 152 dollars. I paid them 533.25 in total. My husband told me to be quite it was better then not getting anything at all. I paid 354.65 for the parts and 26.60 in taxes.

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Description: Auto Repair & Service

Address: 1230 Huntoon St, Oroville, California, United States, 95965-4968

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