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J & R Sunoco

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J & R Sunoco Reviews (1)

Review: on 1/8/2014 I called J&R [redacted] because my car would not start and I needed a jump. They came out and jumped me afterwards testing my battery stating that my battery was no longer good. At that time needing to get to work I went ahead and bought what I thought was a new battery for $129. from them.

About 2 weeks later my battery died and I had to be jumped. A week later It happened again. After finding another person to jump me I went back to J&R to discuss my concerns about the battery. He said to come back the next day and he would have someone test it. He didn't think it could be the battery and if not would charge me for what ever tests he preformed.(all this was said in a very threatening and defensive manner) I happen to have my daughter with me and she was shocked at the negative attitude he used towards me.

On Feb 28 again my car would not start. I could not find some one with jumper cables and needed to go to work so I called [redacted] again to be jumped. The same mechanic as the first time came out and after jumping my car and me again expressing my concerns about the battery told me he did not believe it was a battery problem because the overhead light was on. He felt it was a starter or alternator problem. He suggested I come back to the shop to have it tested. I explained to him that I didn't have the money for this big of a problem and would have to go [redacted] to get it fixed were I would have to charge it on my [redacted] credit card.

I went to [redacted] right then and was told that the battery in my cars was defective. Not only was it not new they could tell that it was stored improperly on cold concrete which will kill the cells. I then purchased a battery from[redacted] where I was charged extra for not turning in my old battery, wanting to return it back to [redacted] to get my money back.

I went back to [redacted] to return the battery where as the owner cursed at me and told me he was not going to refund my money. After all this I wanted no more dealings with himDesired Settlement: I would like him to refund my credit card the $128.00 for the battery(which I will return to him) and the $53.00 for the last tow which would not have been nessasary had the battery not been defective

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Description: Service Stations - Gasoline & Oil

Address: 560 Highway 36, Belford, New Jersey, United States, 07718

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