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J and H Construction

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Reviews J and H Construction

J and H Construction Reviews (5)

Complaint: [redacted] I am rejecting this response because: Payment was to be half paid up front and half to be paid when finishedWe paid our half up front plus all invoices for products bought and they did not complete the jobThey also made errors in putting in the flooring that was installedWe hired another person to install our flooring to our stairs and the difference between them and the second floor installer was unbelievableThe second installer finished the job in the time promised, for the amount agreed upon in writing, and the stairs look fantastic! We even gave him a big tip after what we had been throughThe second installer noticed all the mistakes made by the first installers right away and his exact words were, "This is BAD!"Our stairs are completed now and we love themI am not seeking anything monetarily regarding what they previously did wrongI do want others to be aware of them.Do NOT use for flooring, but also beware of bad customer service and untrustworthyThey are not willing to try and make good when they make mistakesThey also agreed to come back and do the stairs and never didThey are simply untrustworthy and I do not want other consumers to be susceptible Regards, [redacted] ***

From: *** *** *** [mailto:***] Sent: Monday, June 06, 8:AM To: info Subject: Re: Revdex.com - You have a New Message from Revdex.com Regarding Complaint #*** Phase of project was completed Which consists of remove and replace flooring,
(SINCE FINAL PAYMENT WAS NOT PAID FOR PHASE BY COMPLAINT(THERE WAS NO WAY! WE WERE GOING TO BEGIN PHASE STAIR CASE WHICH this complaint is aboutNo work has been done to stair case No money has been transfered for stair case. Therefore we are released from all over obligationsAny questions call me thanksWe were discussing payment with her HUSBANDand DID NOT WANT TO COME OUT OF ROOM TO DISCUSS PAYMENT AT HER HOUSE

From: *** *** *** [mailto:***] Sent: Monday, June 06, 8:AM
To: info Subject: Re: Revdex.com - You have a New Message from Revdex.com Regarding Complaint #*** Phase of project was completed Which consists of remove and replace flooring, (SINCE FINAL PAYMENT WAS NOT PAID FOR PHASE BY COMPLAINT(THERE WAS NO WAY! WE WERE GOING TO BEGIN PHASE STAIR CASE WHICH this complaint is aboutNo work has been done to stair case No money has been transfered for stair case. Therefore we are released from all over obligationsAny questions call me thanksWe were discussing payment with her HUSBANDand DID NOT WANT TO COME OUT OF ROOM TO DISCUSS PAYMENT AT HER HOUSE

Complaint: [redacted]
I am rejecting this response because:
Payment was to be half paid up front and half to be paid when finished. We paid our half up front plus all invoices for products bought and they did not complete the job. They also made errors in putting in the flooring that was installed. We hired another person to install our flooring to our stairs and the difference between them and the second floor installer was unbelievable. The second installer finished the job in the time promised, for the amount agreed upon in writing, and the stairs look fantastic! We even gave him a big tip after what we had been through. 
The second installer noticed all the mistakes made by the first installers right away and his exact words were, "This is BAD!"Our stairs are completed now and we love them. I am not seeking anything monetarily regarding what they previously did wrong. I do want others to be aware of them.
Do NOT use for flooring, but also beware of bad customer service and untrustworthy. They are not willing to try and make good when they make mistakes. 
They also agreed to come back and do the stairs and never did. They are simply untrustworthy and I do not want other consumers to be susceptible.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because:
Payment was to be half paid up front and half to be paid when finished. We paid our half up front plus all invoices for products bought and they did not complete the job. They also made errors in putting in the flooring that was installed. We hired another person to install our flooring to our stairs and the difference between them and the second floor installer was unbelievable. The second installer finished the job in the time promised, for the amount agreed upon in writing, and the stairs look fantastic! We even gave him a big tip after what we had been through. The second installer noticed all the mistakes made by the first installers right away and his exact words were, "This is BAD!"Our stairs are completed now and we love them. I am not seeking anything monetarily regarding what they previously did wrong. I do want others to be aware of them.Do NOT use for flooring, but also beware of bad customer service and untrustworthy. They are not willing to try and make good when they make mistakes. They also agreed to come back and do the stairs and never did. They are simply untrustworthy and I do not want other consumers to be susceptible.
Regards,
[redacted]

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Address: 428 Kayton Ave, San Antonio, Texas, United States, 78210

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