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J and L Express Transmission and Auto Care

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Reviews J and L Express Transmission and Auto Care

J and L Express Transmission and Auto Care Reviews (3)

First off let me start off by saying that this is not a "bash" review, just my honest experience with this companyMy vehicle is a 89', I've had it for about years and it's always been moderately driven and normally I take it to the dealership to get work done on it but when it initially began to have the transmission problems I at first considered taking it to the dealership but trying to save some cash, I decided to spend some time online searching for a reputable, honest transmission shop that could do some good work [I should have went to the dealership]After talking to about other shops, I ended up on the phone with someone from this business who convinced me that this establishment was well experienced with rebuilding and installing transmissions "specifically my vehicle's year" [as also stated in their ad] and the gentleman with whom I initially spoke to came across as an honest and sincere businessmanTheir website stated that there's a day turnover which was fine as this is a second vehicle for meI was somewhat surprised when the days became 6, that should have been my clue as to what was to comeI picked up my vehicle when they called and said it was ready, the gentleman was apologetic to the delay in their work but the transmission was fixed [or so I had thought] and I had saved probably a good amountThe work also came with a year unlimited mile warranty which they wrote on my receiptMy charge was a little over $but they also fix a leak while the tranny was downNow about months afterward while driving the car for what was probably the 2nd time driving it since the transmission repair I noticed that the RPM was not going beyond 40mph so knowing this is surely tranny related I again went to the shop to speak with them about the new problemIt seemed that this gentleman [whom I had not spoken to before] was the mechanic and seem to have a really bad attitude [for lack of a better word] with the information I was giving him to the point that he raised his voice and asked me if I had been "racing my vehicle?"Now I'm an outwardly calm year old and I was really shocked that an employee would take that approach with a customerAfter a mix of words with this gentleman I left the shop totally flabbergasted with the whole experience and the accusationsMaybe I was wrong to think I'd just drop in and be greeted with some respect and given a prompt date to have my vehicle inspected and repaired but this was not the caseI have yet to take my newly impaired [still under warranty] vehicle back as I work out of town and there is somewhat of a distrust with them due to my last experienceI wouldn't even let my wife take the car in as I feel that she could be exposed to the same treatment I was givenWell "unfortunately" I will make the time and the car will go back and I will definitely update you on what transpires

*** at J&L Express Transmission & Auto Care initially took my off guard with his island accent, but after he started talking to me I knew he had the experience and credibility to do the job So I headed to his shopOnce I got to the shop he pulled my car on the lift and inspected the car and the test was freeAfter he diagnosed the problem he provided me with my optionsThe installation of my new rebuilt transmission couldn't have been betterMy daughter is enjoying being on the road againI would recommend to everyone and the cost was half of some of the places I got estimates from

Guys, it is hard to find a quality transmission shop at an affordable price these days It's especially hard to find one that will completely stand behind their work So many shops today want to fix everything but the part you've asked for I'm here to suggest that J&L might be the diamond in the rough These guys explained to me every piece involved in the rebuild of my transmission Every part of the rebuild was done professionally with only the best components Their price point for labor, parts and warranty beat all the competition hands down They were willing and able to determine the condition and need for replacement of several other parts while I was present with them Interestingly enough, there were no pressure sales, or hidden finds All fees for replacing additional parts were minimal, and beat out any mechanic I've dealt with in Tampa If you are looking for transmission work, and want to find affordable EXPERIENCE, I have a recommendation for you Check out these guys And don't let the small shop fool you I did not find quality lacking, but I did find the non-retail-store-front savings returned to me their customer!

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