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J and L Guns N Stuff

5060 Roseville Rd, North Highlands, California, United States, 95660-5121

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Reviews Gun Dealers J and L Guns N Stuff

J and L Guns N Stuff Reviews (%countItem)

I purchased a firearms from them online and I paid for it right there with my credit card $187 then I called up the company to find out the next step and they said that it was not a California compliant gun so I had to cancel it through the website I did I've been emailing the owner and he said it was going to be put back on my card this is over a week ago and I still have not gotten nothing now he won't respond to my emails

J and L Guns N Stuff Response • May 13, 2020

This Is ***, owner of Guns N Stuff. *** tried to purchase an illegal handgun. He tried twice to purchase to purchase and illegal handgun on May 6th at 1301 hrs and later at 1704 hrs. At 1900, I saw that *** was attempting to purchase the illegal handgun. I canceled both orders because I knew they were illegal for *** to own. *** never called our store to let us know he canceled the order. *** wanted the gun shipped to the gun range down located down street from my gun store, where he mostly called.Attached is a copy where do wanted the gun shipped. I have been in continuous contact with *** over the past week. I have been activated by state to help combat COVID 19. If *** need immediate assistance, he should have called the store. We have set hours with multiple employees. I have responded to all of his email over the past week. My email are not always a priority, when I have customers in the store. I've told *** to contact his bank about the transaction, but he as failed to contact them. Attached are all the documents showing the card and the amount was captured, but never submitted for payment. The documents will show the transaction of illegal gun was canceled. It will also show the the transaction was never completed. Because the Credit card payment was captured, the payment was never submitted. I never received money into my company's bank account. The amount would also show a negative sign on the dollar amount if the money was taken out.

Below is information about how online credit card transaction occur:

What does credit card capture mean?

A credit card capture is the legally binding step that takes place after a payment authorization that officially moves a customer’s funds into the designated merchant account.In other words, it’s the moment when a pending payment becomes a completed payment. It’s when the merchant (you) gives the okay to actually move the authorized transaction funds from the account of the issuing bank into the merchant account. Additional processing fees are incurred at this point, and any transaction subject to a refund or chargeback will incur additional fees to move the funds back into a customer account.

Are authorization requests and captures the same thing?

No! Payment authorizations (including pre-auths) are an earlier step in the payment process, so they happen before a pending payment capture. When you first swipe your customer’s card, a message (a.k.a. Authorization request) is sent to the card issuing banks (Chase, etc.) to confirm that the funds are available for the desired transaction. This works the same in both debit and credit card transactions, so they either check the credit limit or available funds. Once the issuing bank is pinged, it either sends back an approval or denial depending on the funds available or any fraud triggers.

Once a payment is authorized, those funds are placed on a sort of hold, also known as a pending payment. That customer can’t spend that cash anywhere else for the duration of the hold. It’s important to note that these funds are not in your possession as the merchant yet unless you have instant credit card capture enabled. You can either set up your system to automatically capture a payment upon approval or you can set your system up to manually capture them during the duration of the authorization requests.Authorization requests usually last around a week depending on your processor, and if you don’t capture your funds within that timeframe the pending payment will be removed from your customer’s account and their available balance will go back to what it was prior to the transaction.

If you’re wondering why you wouldn’t always want credit card captures to be automatic, then you’re asking the right questions.Best practices for setting up your capture payment system. As a general rule of thumb, many businesses will benefit from delaying an automatic capture and instead setting your system to manual capture, and Visa and Mastercard rules also recommend businesses delay their card captures.Why? Because this pending payment period provides a valuable buffer — especially for businesses who provide services or ship physical products.

Let’s look at an example:

Let’s say you run a professional service business… say mowing lawns in New Jersey.When a customer fills out an order request either online or directly through you, your first step would be to place an authorization request on the funds. Again, authorization requests verify that your customer is able to pay without actually withdrawing the funds.So if that card bounces back, you know you don’t need to waste your time sending a guy out to the property. A.k.a. You reduce the risk of fraud or uncompensated work. If the authorization request is positive, you can someone out to mow the lawn. Once you get the confirmation from your employee that the job is done, you can change the payment status to captured.

Delayed card captures can help reduce costly chargebacksSince the money isn’t really moved until the pending payment capture is initiated, if something happens where you have to cancel a job or the client requests a refund, you can simply delete the transaction (or just let the authorization expire) and not get hit with chargeback fees / have to stomach additional interchange fees

Customer Response • May 14, 2020

Revdex.com:

I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me.

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Address: 5060 Roseville Rd, North Highlands, California, United States, 95660-5121

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