J and L Hair Salon

Revdex.com spoke to Jay at business and the following was relayed: In order to look up the customer I will need the person's name that it is listed under and the [redacted] #When I have that and can confirm the customer we will be able to resolve this issue

The *** person purchased her *** from *** and *** refunded her moneyWe do follow all terms & regsWe have no desire to continue any verbiage any furtherTYVM

We are closed Sunday/MondayYes it is true when she called us we were booked solid until AugustWe informed her we put her on our cancellation list and would call her asapIf we can not schedule her before her expiration dateWE WILL EXTEND HER GIFT CERTIFICATEIT WILL NOT EXPIRE. Ive
just been notified LMTs are adding a day this month so she will be contacted Tuesday afternoon and offered times to schedule. as clearly printed on the certificate - Gift Certificates are non refundableTYVM

Revdex.com spoke to Jay at business and the following was relayed: The customer can use the [redacted], good for the full value at anytime.

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  Revdex.com received the following from the customer: This has been resolved, the business did contact me and schedule me for an appointment.
Regards,
[redacted]

Revdex.com spoke to Jay at business and the following was relayed: In order to look up the customer I will need the person's name that it is listed under and the [redacted] #. When I have that and can confirm the customer we will be able to resolve this issue.

I have reviewed the response made by the business...

in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  The person who purchased the [redacted] is [redacted]. She purchased the [redacted] for me.  The [redacted] number is [redacted]-**, the voucher number is [redacted].  
Regards,
[redacted]