J and R Property and Services, LLC

John arrived in the window he told me earlier in the day and even called before coming out to let me know that he was on his way Upon arriving, John was very friendly and professional, and wasted no time getting down to business In about minutes, John correctly identified the issue and replaced the faulty part, returning our A/C to service After the unit was functional, John then performed a systems check just to make sure everything was operating properly and in good order I would highly recommend J and R Services for those with heating and cooling needs I will definitely be using them again

We have been without air conditioning for three weeks now because of John He has made six trips to our house, throwing in new parts here and there because apparently he doesn't have the correct equipment to diagnose the unit coupled with the fact that we were always the last stop, because we were on his way home You would think after a certain amount of time we would be priority! We had a second company come out last Saturday and the problem was diagnosed in minutesUnfortunately he was left putting back together our outside unit after John was out Friday night replacing the capacitor, but leaving it hanging from high voltage wires and leaving the old capacitor there as well It's been a nightmare dealing with this company and would NEVER recommend them to anyone!!