J Auto Body & Service Reviews (1)
Review: The owner charged me twice what he had quoted without calling me or telling me he was going to do this in advance!! He just sprung it on me when I came in to Pay AND PICK-UP THE CAR. I WAS SO STUNNED I DIDN'T KNOW WHAT TO DO, SO I JUST PAID IT AND LATER STOPPED PAYMENT ON THE CHECK AND REPORTED THE INCIDENT TO THE INSURANCE COMPANY.I WOULD LIKE YOU TO ALLOW HIM TO CHARGE ME WHAT HE ORIGINALLY QUOTED ME, WHICH WAS about $440.00 for the driver's side corner of the front bumper and about $220.00 for the passenger's back corner of the bumper. He wanted to charge me over $1200.00 for the same above quote!!!Desired Settlement: I would like to have him held to the original quote, which was about $440. for the front corner of the bumper and $220. for the corner of the back bumper.
Thank you for your notification regarding the complaint of .[redacted]. I have been Inbusiness for 35 years, and this Is my first experience with a Revdex.com complaint.Upon Initial Inspection of damage of the complaint's daughter's car, I gave a ve ..... ' estimateof $660 minimum with the possibility of more charges depending on the damage seen once thework began. As I proceeded with the work, It was evident that more labor and materials wereneeded. I did call [redacted], before proceeding, and left a message for him to call me, with no retumcall given. Unbeknownst to me an Insurance claim was flied, and [redacted] of WEA Propertyand casualty Insurance Company called me, the next day regarding the complaint's daughter'scar. He inquired if photographs were taken and for a copy of the estimate. Of which I explained[redacted] had taken pictures, as I did not know insurance was involved. During this conversationI informed Mr. [redacted] that the damage was more than initially estimated. An estimatewas faxed to the insurance and the charges were reviewed and Mr. [redacted] said they would takecare of it. J then proceed with the work and finished the repairs. .[redacted] was informed,via phoned, that this daughter's vehicle was ready to be picked up. He came to my shop andquestioned the additional charges. He was informed by me, that the insurance was aware of thebill and it had been approved by them • .[redacted] then paid With a personal check, for a total of$1,267.88. I had not received any complaints until receiving your letter. The funds have sincebeen withdrawn from my account, as [redacted] has stopped payment. If the final bill can.not be paid in full within seven business days, I am willing to resolve this issue for the following:$220 + $11 (tax) for rear bumper repair$736.58 Insurance checkAlong with that a reversal of the complaint to the Revdex.com. After seven business days I will