J & B Associates

Thank you for your recent inquiry. Mr [redacted] renewal offer has been cancelled. For future reference, if you don't won't offers sent to you then don't ask to have one sent.  Just tell them no and hang up. We have also put Mr [redacted] on the do not call list.Thank youJB & Associates

Ms [redacted] order for Better Homes & Garden has been cancelled. Please disregard any notices. Thank youJ&B Associates

This was a renewal offer from a previously paid order under the name of Joan M[redacted] not Bob M[redacted]. If you can get a better price then disregard the offer you got from J&B Associates.
 
Thank you
J&B Associates

Thank you for your recent inquiry. We have requested a status report on the order that was processed on 2/22/17. As of today we have not heard back so we have issued a refund in the amount of 64.96 [redacted]. Thank youJ&B Associates

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 1[redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

MS [redacted] ORDER HAS BEEN CANCELLED AND CREDITED. WE HAVE ALSO PUT HER ON OUR DO NOT CALL LIST. REGARDING THE COMPLAINT - THIS OFFER WAS TO EXTEND HER SUBSCRIPTION. SHE WAS TOLD AT THE TIME WHAT THE OFFER WAS FOR AND WHO IT WASFROM. SHE WAS ALSO SENT A RECEIPT FOR HER PAYMENT.THANK YOU JB & ASSOCIATESALSO WANTED TO MENTION, YOU HAVE  THIS MARKED AS A SECOND NOTICE. WE NEVER RECEIVED THE FIRST ONE.

Thank you for your recent inquiry. At this time we have no customer in our system by the name of [redacted] at the North loop address. There are several companies that sell TV Guide so it is important to list the customers name as it appears on the invoice/subscription offer. If she wants her...

mother removed from any future offers it would help to have her information, not the daughters. Thank youJ&B ASSOCIATES

Thank you for your recent inquiry. Ms [redacted] was contacted in December regarding an offer for her guidepost subscription. She asked to have the invoice sent to her. All invoices are clearly marked "Subscription offer". She has also called and or written to cancel the offer which she is well aware...

of. The offer was cancelled at her request.  Thank youJB Subscriber

Thank you for your recent inquiry. We received Mr [redacted] payment on 06/04/2015 for a three year subscription to [redacted] magazine. His order was processed that same week, however it can take up to 90 days for an order to post. We have cancelled Mr [redacted] order and issued a refund in the amount of...

45.00 (check# [redacted]).Thank you J&B Associates

I...

have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID 1[redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,

Payment was received 04/13/15 and the order was processed that same day. It does take approximately 8 to 10 weeks for the publisher to process any order.[redacted] was told several times the order was coming from JB & Associates plus the invoice also stated this. We have cancelled the order...

and a refund in the amount of $43.60 will be processed today.Thank YouJ&b Associates

HELLO,UPON RESEARCHING THIS COMPLAINT WE FOUND THAT MR [redacted] WAS TOLD THREE TIMES THAT THIS ORDER WAS COMING FROM J&B ASSOCIATES AND AT NO POINT WAS HE TOLD THE CALL WAS ON BEHALF OF OR FROM [redacted] MAGAZINE. HIS PAYMENT WAS RECEIVED FEB. 9TH AND HIS ORDER WAS DOWNLOADED THAT WEEK. WE...

ALSO CHECKED WITH THE PUBLISHER AND HIS ORDER IS BEING PROCESSED. IT DOES TAKE THEM APPROXIMATELY 8 TO 12 WEEKS TO POST AN ORDER TO A CUSTOMERS ACCOUNT. WE HAVE CANCELLED HIS ORDER AND WILL ISSUE A REFUND WHICH WILL GO OUT TOMORROW APRIL 10TH. THANK YOUJ&B ASSOCIATES

In early September, I received a phone call asking if I would like to renew my [redacted] subscription. I have been a subscriber for more than 20 years and assumed I was talking to a representative of the magazine. I agreed to renew. Several weeks later, I received a mailing from J & B Associates, P.O. Box 125, Gilbert AZ 85299, demanding $35 for 58 issues of [redacted]. It became clear to me that it was J & B Associates, not [redacted], that had called me. I am not making a payment to J & B Associates and instead am trying to reach the circulation department at [redacted]. Have you encountered other complaints about J & B Associates? Is this company authorized to solicit renewals for [redacted]? Thank you.

Order for [redacted] - 3yrs Field&Stream - was processed on 11/13/2013. She was sent a receipt to the address we have on file with our 800 number and address. Our 800 number is also located on her credit card statement if she has any questions. Customer has also been notified of...

this.Thank YouJ&B ASSOCIATES

MS [redacted] ORDER HAS BEEN CANCELLED AND CREDITED. WE HAVE ALSO PUT HER ON OUR DO NOT CALL LIST. REGARDING THE COMPLAINT - THIS OFFER WAS TO EXTEND HER SUBSCRIPTION. SHE WAS TOLD AT THE TIME WHAT THE OFFER WAS FOR AND WHO IT WASFROM. SHE WAS ALSO SENT A RECEIPT FOR HER PAYMENT.THANK YOU JB & ASSOCIATESALSO WANTED TO MENTION, YOU HAVE  THIS MARKED AS A SECOND NOTICE. WE NEVER RECEIVED THE FIRST ONE.

I have a subscription with a magazine. It's paid in full and I'm happy with it. I continually get an 'invoice' from J&B Associates. Which usually starts with '4TH NOTICE!!' or "FINAL NOTICE". And has all the indications of a bill or debt.

Lost on this page it says 'subscription offer'. It's clearly a scam, they have ZERO affiliation with any magazine companies. And are simply trying to frighten people into paying bills that don't exist.

The fact they have a B+ rating on Revdex.com when they have 11 negative reviews is strange.

BUYER BEWARE.

SUBSCRIPTIONS CAN TAKE 8 TO 12 WEEKS TO START ESPECIALLY WHEN IT IS NOT PRINTED MONTHLY. HER PAYMENT WAS RECEIVED AUG 8TH 2014 AND THE SUBSCRIPTION WAS DUE TO START IN NOVEMBER. IF SHE HAD CALLED US SHE WOULD HAVE BEEN TOLD THIS. WE HAVE CANCELLED HER ORDER AND ISSUED A REFUND OF THE FULL PURCHASE...

PRICE. THANK YOUJB&ASSOCIATES

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.

I am accepting this only on the condition that I receive the subscription to the magazine.as I had contacted field and stream and they had not received the $ for the subscription.  I would like to wait until I RECEIVE A NOTICE FROM THEM THAT THEY RECEIVED THE $ AS THEY TOLD ME THAT THEY DO NOT CALL ABOUT SUBSCRIPTIONS. PLEASE ADVISE. 
Regards,

Thank you for your recent inquiry,
 
Ms [redacted] payment of 39.50 for a 2 year subscription to New York Magazine was received 2 weeks ago on 12/21/15. It takes 6 to 8 weeks for a subscription to post, which is why she hasn't received a copy yet. Upon looking into the order it...

was found that Ms [redacted] was told the order was coming from J&B Associates and not the publisher. It also stated this on the invoice she used to send in her payment.We apologize for her misunderstanding and will be happy to refund her payment of 39.50 which will be sent out today 01/04/16 (check# [redacted]).
 
Thank You
J&B Associates