[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please
contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** *** ---Within minutes after filing a complaint against Crothers Brothers Moving LLC of West Union, OH., I received a call from Brad to inform me I could pick up my refund of $at any local *** My claim was for $but I will settle for the $ Thank you.*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
I attached photos of the damage caused by your employeesI shouldn't have to babysit grown men paid to do a jobIt is common knowledge that you don't slide a couch across wood floorsThis is a careless action and you are responsible for the actions of your employeesThere were drop cloths available for them to useThey chose not to and resulted in damaging my floor
Regards,
*** ***
Upon investigation of the situation we are unable to determine that our movers caused any damage due to lack of evidence. We would like to apologize for the inconivence but remind the customer based on our agreementment that our movers provide labor only services and the client is responsible for...
all furniture and home protection including but not limited to floor runners, moving blankets, sliders for furniture, shrink wrap, and tape. The level of protection is based soley on the customers decision to use these materials prior to the move.
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please
contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** *** ---Within minutes after filing a complaint against Crothers Brothers Moving LLC of West Union, OH., I received a call from Brad to inform me I could pick up my refund of $at any local *** My claim was for $but I will settle for the $ Thank you.*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
I attached photos of the damage caused by your employeesI shouldn't have to babysit grown men paid to do a jobIt is common knowledge that you don't slide a couch across wood floorsThis is a careless action and you are responsible for the actions of your employeesThere were drop cloths available for them to useThey chose not to and resulted in damaging my floor
Regards,
*** ***
Upon investigation of the situation we are unable to determine that our movers caused any damage due to lack of evidence. We would like to apologize for the inconivence but remind the customer based on our agreementment that our movers provide labor only services and the client is responsible for...
all furniture and home protection including but not limited to floor runners, moving blankets, sliders for furniture, shrink wrap, and tape. The level of protection is based soley on the customers decision to use these materials prior to the move.