Initial Business Response / [redacted] (1000, 10, 2015/08/24) */ The business had weeks of nonstop rainThe day after work was done, there was another substantial rain which washed away some of the dirtThe business owner talked to consumer and said that he would do the repair when he was back in the areaThe consumer went ahead and had another contractor do the workThe business now considers this matter done as they cannot complete the work as requested Initial Consumer Rebuttal / [redacted] (3000, 12, 2015/08/25) */ (The consumer indicated he/she DID NOT accept the response from the business.) There were weeks between the time the work was completed and another contractor hired, ample time for the situation to be fixedThe fact remains that had the work been performed correctly the first time with provisions made for noted and discussed water runoff, this circumstance would not have occuredLack of communication from the company during this period only exacerbated the situationAgain, I believe a partial refund is owed due to lack of responsibly on the company's partPhotos of the work results are attached /Users/Owner/Desktop/IMG_1566.jpg /Users/Owner/Desktop/IMG_1564.jpg
Initial Business Response /* (1000, 10, 2015/08/24) */
The business had 4.5 weeks of nonstop rain. The day after work was done, there was another substantial rain which washed away some of the dirt. The business owner talked to consumer and said that he would do the repair when he was back in the...
area. The consumer went ahead and had another contractor do the work. The business now considers this matter done as they cannot complete the work as requested.
Initial Consumer Rebuttal /* (3000, 12, 2015/08/25) */
(The consumer indicated he/she DID NOT accept the response from the business.)
There were 13 weeks between the time the work was completed and another contractor hired, ample time for the situation to be fixed. The fact remains that had the work been performed correctly the first time with provisions made for noted and discussed water runoff, this circumstance would not have occured. Lack of communication from the company during this period only exacerbated the situation. Again, I believe a partial refund is owed due to lack of responsibly on the company's part. Photos of the work results are attached.
/Users/Owner/Desktop/IMG_1566.jpg
/Users/Owner/Desktop/IMG_1564.jpg
my neighbor recently hired this company to re-do a driveway. after a few days the owner and his crew started putting their equipment in my yard, with out permission. when I came home from work, they quickly removed their equipment. the following day they again put a lot of their equipment in my yard. when I asked them to remove their stuff, the owner began name calling me, swearing at me and over all berating me, even after I apologized for how I asked them to remove their equipment.
their quality of work, may be good, but the public relations skills along with respecting neighbors property and basic communication skills is severely lacking.
Initial Business Response / [redacted] (1000, 10, 2015/08/24) */ The business had weeks of nonstop rainThe day after work was done, there was another substantial rain which washed away some of the dirtThe business owner talked to consumer and said that he would do the repair when he was back in the areaThe consumer went ahead and had another contractor do the workThe business now considers this matter done as they cannot complete the work as requested Initial Consumer Rebuttal / [redacted] (3000, 12, 2015/08/25) */ (The consumer indicated he/she DID NOT accept the response from the business.) There were weeks between the time the work was completed and another contractor hired, ample time for the situation to be fixedThe fact remains that had the work been performed correctly the first time with provisions made for noted and discussed water runoff, this circumstance would not have occuredLack of communication from the company during this period only exacerbated the situationAgain, I believe a partial refund is owed due to lack of responsibly on the company's partPhotos of the work results are attached /Users/Owner/Desktop/IMG_1566.jpg /Users/Owner/Desktop/IMG_1564.jpg
Initial Business Response /* (1000, 10, 2015/08/24) */
The business had 4.5 weeks of nonstop rain. The day after work was done, there was another substantial rain which washed away some of the dirt. The business owner talked to consumer and said that he would do the repair when he was back in the...
area. The consumer went ahead and had another contractor do the work. The business now considers this matter done as they cannot complete the work as requested.
Initial Consumer Rebuttal /* (3000, 12, 2015/08/25) */
(The consumer indicated he/she DID NOT accept the response from the business.)
There were 13 weeks between the time the work was completed and another contractor hired, ample time for the situation to be fixed. The fact remains that had the work been performed correctly the first time with provisions made for noted and discussed water runoff, this circumstance would not have occured. Lack of communication from the company during this period only exacerbated the situation. Again, I believe a partial refund is owed due to lack of responsibly on the company's part. Photos of the work results are attached.
/Users/Owner/Desktop/IMG_1566.jpg
/Users/Owner/Desktop/IMG_1564.jpg
my neighbor recently hired this company to re-do a driveway. after a few days the owner and his crew started putting their equipment in my yard, with out permission. when I came home from work, they quickly removed their equipment. the following day they again put a lot of their equipment in my yard. when I asked them to remove their stuff, the owner began name calling me, swearing at me and over all berating me, even after I apologized for how I asked them to remove their equipment.
their quality of work, may be good, but the public relations skills along with respecting neighbors property and basic communication skills is severely lacking.