J B Laundry & Dry Cleaning Reviews (2)
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me
I have provided you with separate communication at an earlier date where in more detail I have described my communication with the agent of the ownerI am happy with the outcome and I will continue to do business there
Complaint ID: [redacted] We at JB Laundry and Dry Cleaning take customer service and satisfaction extremely seriously. As area supervisor, I personally contacted and apologized to the complainant, and resolved his complaint to his satisfaction and a refund or store credit will be issued....
Additionally, our store manager has been reprimanded and counseled regarding customer relations and services. Any questions or concerns please do not hesitate to contact me. [redacted] ...⇄ Thank You, ...⇄ [redacted] ...⇄ Supervisor