J C Beauty LLC

To whom it may concern, After reviewing Ms [redacted] complaint, we would like to apologize for the misunderstandingBecause we do not offer sample sizes, we allow our customers to try our full day supply of product at only the cost of shipping and handling for a limited time of daysOnce the trial period expires, if not cancelled, you are billed the retail price of the product and enrolled in a monthly subscription to see continuous results at your convenienceOur records indicate that she was refunded a total amount of $by us on 8/29/At this time, we would like to confirm that her account with us has been cancelled; therefore, she will not receive any further shipmentsWe hope she is satisfied with our business and we would like to apologize for any inconveniences this may have causedRefund Transaction ID's - [redacted] - $ [redacted] - $Sincerely, Customer Support

To whom it may concern, After reviewing Ms. [redacted] complaint, we would like to apologize for the misunderstanding. Because we do not offer sample sizes, we allow our customers to try our full 30 day supply of product at only the cost of shipping and handling for a limited time of 14 days. Once...

the trial period expires, if not cancelled, you are billed the retail price of the product and enrolled in a monthly subscription to see continuous results at your convenience. Our records indicate that she was refunded a total amount of $184.81 by us on 8/29/17. At this time, we would like to confirm that her account with us has been cancelled; therefore, she will not receive any further shipments. We hope she is satisfied with our business and we would like to apologize for any inconveniences this may have caused. Refund Transaction ID's - [redacted] - $89.90 [redacted] - $94.91 Sincerely, Customer Support