J-Car Transmission Service

February 26, 2016Re: Case #[redacted]—To Whom It May Conern:This patient presented to this office wanting to have all upper teeth and 2 lower teeth extracted and have an immediate upper denture inserted. After reviewing the X-ray in my office, I felt that her upper teeth did not require extractions...

and did not see any major cavities, periodontal disease, infection, or tooth fracture. Only tooth that needs treatment is tooth #19. It requires a root canal therapy if patient wants to save it or extraction. Because of the tooth having long and curved roots it is considered a very difficult extraction, and I felt it would be in her best interest to have it extracted by an Oral Surgeon. One of my dental assistants informed patient that she should see a general dentist for her dental issues, for I am limited to what I do. As you know, I do dentures, partial dentures, simple extractions without sedation, and denture repairs. How could this patient be angry toward me because I was not willing to pull her perfectly good upper teeth and put denture? Only an unethical dentist would have done that. The patient stated that I didn't even look at her x-ray. I am able to view x-ray of my patients on one of my 9 computer screens throughout the office--we have digital x-ray system.I just think the patient is angry because she did not get what she wanted. My dental assistant still informed me that the patient wanted to see me. As I was walking toward the room, she decided to leave the office. She is the one that refused to see me. Patient's charge was $25 for an office visit and $95 for an X-ray. Her X-ray can be e-mailed to any dentist that she wishes to go see.I am willing to waive $25 consultation fee. Have patient call the office so $25 can be credited to her credit card.Regards,