Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] J.Crew has not actually addressed the matter outside of an apology and written remarks that feedback will be shared with relevant teams, and they are working to ensure a better experience The advertisement itself was misleading as there was no indication that supplies of snacks are limited and [redacted] 's response merely provides an apology days after the event itself, days after my initial complaint on the day of the "Saturday Series" event on 317, and days after an apology from a J.Crew representative by the name of Kim B on 3/18/that "wants to make sure we do everything we can to make your experience a positive one again" and "promised a response by email from store leadership regarding these incidents as soon as possible." While I don't know whether [redacted] 's response is considered to be that of store leadership and days is considered to be as soon as possible for those employed in leadership positions at J.Crew, it doesn't appear to address the matter outside of an untimely apology that was brought upon by contacting the Revdex.com and the Revdex.com's involvement in the matter In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
[redacted] Please accept this letter in response to your letter to J.Crew, dated 1216, enclosing the complaint filed by [redacted] with your office We apologize for any frustration [redacted] has experienced with her recent order from J.Crew The issue has since been resolvedWe invite [redacted] to contact us directly at 24-7@ [redacted] if she has any additional concerns so that we may investigate further Sincerely, Lauren H [redacted] J.Crew Customer Advocate
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] J.Crew has not actually addressed the matter outside of an apology and written remarks that feedback will be shared with relevant teams, and they are working to ensure a better experience The advertisement itself was misleading as there was no indication that supplies of snacks are limited and [redacted] 's response merely provides an apology days after the event itself, days after my initial complaint on the day of the "Saturday Series" event on 317, and days after an apology from a J.Crew representative by the name of Kim B on 3/18/that "wants to make sure we do everything we can to make your experience a positive one again" and "promised a response by email from store leadership regarding these incidents as soon as possible." While I don't know whether [redacted] 's response is considered to be that of store leadership and days is considered to be as soon as possible for those employed in leadership positions at J.Crew, it doesn't appear to address the matter outside of an untimely apology that was brought upon by contacting the Revdex.com and the Revdex.com's involvement in the matter In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com:At this time, I have not been contacted by JCrew Group, Incregarding complaint ID [redacted] .Sincerely, [redacted]
[redacted] Please accept this letter in response to your letter to J.Crew, dated 1216, enclosing the complaint filed by [redacted] with your office We apologize for any frustration [redacted] has experienced with her recent order from J.Crew The issue has since been resolvedWe invite [redacted] to contact us directly at 24-7@ [redacted] if she has any additional concerns so that we may investigate further Sincerely, Lauren H [redacted] J.Crew Customer Advocate