Sign in

J & D Cleaners

Sharing is caring! Have something to share about J & D Cleaners? Use RevDex to write a review
Reviews J & D Cleaners

J & D Cleaners Reviews (5)

Revdex.com: At this time, I have not been contacted by J & D Cleaners regarding complaint ID [redacted] Regards, [redacted]

Revdex.com:
At this time, I have not been contacted by J & D Cleaners regarding complaint ID [redacted].
Regards,
[redacted]

Review: Dropped off 11 napkins to be washed, heavy starched, folded & pressed. On first attempt to pick up, napkins were individually pinned to a hanger, light starch. I asked that be redone as no heavy starch was in place & folded. Upon next attempt, napkins had been folded & placed in a bag. I stated this was not what I wanted, if job could not be done please issue a refund (business had already been paid for this service while picking up other items). I spoke over the phone with manager [redacted] who stated she did the job. I returned to pick up items & was told to come back the following Monda0 for refundy as weekend employee could not provide refund transaction. Daughter went this a.m. & store was not open. I went to location this afternoon. Employee called [redacted] who I then spoke with over the phone. [redacted] stated she did job and would not provide refund & hung up the phone on me. I asked for owners name & #. I Left message for owner [redacted], to please call me back. No return phone call has occurred. They have my $ and I do not have service which I requested & paid for.Desired Settlement: I would like the amount I paid for napkins to be refunded, approximately $25.00

Consumer

Response:

At this time, I have not been contacted by J & D Cleaners regarding complaint ID [redacted].

Regards,

Review: After recently moving to the Metairie area I researched dry cleaners and found J&D Cleaners. I took three garmets to J&D cleaners, one being a linen dress with matching linen belt. Upon picking up my clothes I found my belt to be missing from the dress and the dress had a small hole on the side where the belt was supposed to be attached. I questioned where the belt was and after 20mins. it was determined that my belt was no longer in their store and in fact missing. I was asked to call back the following day to determine if it was found. After multiple calls (all unanswered) were made the following day and into the next week my frustration was rising. I was extremely disappointed that their store had not only lost a garmet but was now showing terrible customer service by not returning my calls. It has been over a month and I am still unable to pick up my dress and locate the matching belt.Desired Settlement: I am unable to wear the dress without the matching belt. I am therefore requesting a full refund of the dress at a price of $150.00. J&D Cleaners still has my dress in their posession and is ignoring my calls and visits when I inquire the status of the dress and belt.

Consumer

Response:

At this time, I have not been contacted by J & D Cleaners regarding complaint ID [redacted].

I have reached out to them several more times, each of which my voicemails requesting a call back were unreturned.

Regards,

Review: J & D cleaners lost a pair of pants and damaged two other pairs.I went to pick up my clothing and they lost $600 pair of Hugo Boss Suit Pants. I promised they had them to which the manager stated " You have no ticket, you are a liar". She handed my stuff and refused to look any further for the pants.She stated " I will pull the footage and prove you are a liar' over a phone conversation after I was kicked out of the store. I looked in my closet at home but the pants were dropped off for cleaning earlier this week and they didn't provide a ticket upon drop-off. All I want are those pants back. They are a part of my best, most expensive suit. I would like to speak with the owners only;not the manager. If the pants and footage are not provided through this process, I will be contacting an attorney.Desired Settlement: Find the pants or compensate me.

Check fields!

Write a review of J & D Cleaners

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

J & D Cleaners Rating

Overall satisfaction rating

Description: Dry Cleaners

Address: 3212 South I-10 Service Road, Metairie, Louisiana, United States, 70001

Phone:

Show more...

Add contact information for J & D Cleaners

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated