J. D. S. Plumbing, Inc.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

We're so sorry Mr*** has not had a good experience with this purchase, and we have taken immediate action to see to it that his earnest money is refunded In our defense, I must point out that no one from our management team has ever been contacted by Mr*** regarding this matter,
otherwise we could certainly have expedited the process for him I also need to point out that Gambino Realtors does not own this house The earnest money was being held on behalf of both the buyer and seller in our escrow account which is closely monitored by the State of Illinois By law, we cannot refund any earnest money until both parties have directed us to do so in writing I have contacted the other party and have made arrangements to have Mr*** refund by the end of business today