J & D's Towing & Recovery

In researching the complaint regarding the vessel purchase at [redacted] Marina, we discovered that a communication breakdown led the the check not being sent as intended.  We have now sent a check directly from our offices to the complainant's home address, a copy of which is attached.If you...

have any further questions or concerns please do not hesitate to contact me at 703-849-9363 or [email protected],Douglas *. V[redacted]General Counsel

I am responding to complaint ID [redacted], and find that this resolution would be unsatisfactory to me.  I will wait for the business to fix what they damaged. For the sake of their business, the damage is only $1000 to repair. I will not accept any apology. I will however accept monetary funds...

to fix my truck. Also when said tow Truck showed up, the operator could not get my drive shaft off my truck, so the operator call a buddy to use a torch to take the bolts off. I had to pay for that, which should've come out of the price of the tow. Then 10 miles down the road, the tow truck breaks down. I had to fix that. That " experienced" operator did not know to check the fuel filter, and also didn't know to take the axle shafts out I tow the truck. I am not happy at all with the servixe, attitudes of the owner, and the time it took to get 84 miles to get my truck fixed. It took all of 7 hours to do a 4 hour job.Regards,[redacted]