We met the customer and he informed us he had a deposit at another dealership, and was shoppingWe gave him a better deal on a similar motorcycle, at which point he signed a contract agreeing to the deal He then placed a deposit on the incoming unit thereafter, the customer told his salesperson he was continuing to shop after agreeing to the deal, signing the purchase agreement, and leaving a deposit The customer then notified his salesperson that he was in fact cancelling the deal with us, for a third dealership We immediately agreed to the cancellation without conditionThe salesperson was informed that we need the credit card number and security code We received the security code and card number on 12/ The finance manager in charge was out of the office on the 5th, and our General Manager who needed to sign our internal authorization was out 12/through 12/ The card was refunded as agreed, without condition on 12/
We met the customer and he informed us he had a deposit at another dealership, and was shopping. We gave him a better deal on a similar motorcycle, at which point he signed a contract agreeing to the deal. He then placed a deposit on the incoming unit. thereafter, the customer told his...
salesperson he was continuing to shop after agreeing to the deal, signing the purchase agreement, and leaving a deposit. The customer then notified his salesperson that he was in fact cancelling the deal with us, for a third dealership. We immediately agreed to the cancellation without condition. The salesperson was informed that we need the credit card number and security code. We received the security code and card number on 12/5. The finance manager in charge was out of the office on the 5th, and our General Manager who needed to sign our internal authorization was out 12/8 through 12/16. The card was refunded as agreed, without condition on 12/17.
We met the customer and he informed us he had a deposit at another dealership, and was shoppingWe gave him a better deal on a similar motorcycle, at which point he signed a contract agreeing to the deal He then placed a deposit on the incoming unit thereafter, the customer told his salesperson he was continuing to shop after agreeing to the deal, signing the purchase agreement, and leaving a deposit The customer then notified his salesperson that he was in fact cancelling the deal with us, for a third dealership We immediately agreed to the cancellation without conditionThe salesperson was informed that we need the credit card number and security code We received the security code and card number on 12/ The finance manager in charge was out of the office on the 5th, and our General Manager who needed to sign our internal authorization was out 12/through 12/ The card was refunded as agreed, without condition on 12/
We met the customer and he informed us he had a deposit at another dealership, and was shopping. We gave him a better deal on a similar motorcycle, at which point he signed a contract agreeing to the deal. He then placed a deposit on the incoming unit. thereafter, the customer told his...
salesperson he was continuing to shop after agreeing to the deal, signing the purchase agreement, and leaving a deposit. The customer then notified his salesperson that he was in fact cancelling the deal with us, for a third dealership. We immediately agreed to the cancellation without condition. The salesperson was informed that we need the credit card number and security code. We received the security code and card number on 12/5. The finance manager in charge was out of the office on the 5th, and our General Manager who needed to sign our internal authorization was out 12/8 through 12/16. The card was refunded as agreed, without condition on 12/17.