J. F. Miller Heating & Air Conditioning Reviews (1)
J. F. Miller Heating & Air Conditioning Rating
Address: 4625 Speedway Drive, Fort Wayne, Indiana, United States, 46825-5236
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I used them in January to diagnose why my furnace was not producing any heat The reason I used them was because they had prior history servicing my unit and were also the company that installed it They were $for a service call compared to $the other company I contacted in the area I was willing to pay the additional because of their prior history with my unit
When the technician got there he refused to work with the garage door open, instead he insisted on walking through my house across my carpet without boot covers on which caused a mess On my original service call I specifically told them not to fix anything without me knowing The technician did not honor my request and fixed the part and wrote up an invoice before anything was said to me When he brought the invoice to my wife, rather than myself, the charge for the part was $ I could have bought the part and fixed it myself for less than $
When I called and asked about the service and the charge for the part I was not treated respectfully and was told that they are trying to run a business so they have to charge exceedingly for a part I told them I would have liked to fix the part myself so I could save the money but they refused to remove their part without charging me another service fee
Overall, I was not satisfied with the service or the complete disregard of my request to let me know before fixing anything I will not be using them in the future and would recommend no one else using them without knowing how they treated myself as a customer