J Higgs Auto Auctions

The customer has received his title

We called the customer the same day and he picked up the title a few days laterWe just needed the seller to sign off on the title

Initial Business Response /* (1000, 10, 2016/02/25) */
She bought the vehicle AS ISShe said days later the motor blew upWe don't have a warranty program - it is an auction not a dealershipWe warranty the vehicle for hours just in case, and this was days later, so there's nothing
we can do

Initial Business Response /* (1000, 6, 2015/07/17) */
The only true statement is tht he bought a truck on 7/He claims that we said he would get the title on Friday - we did notHe claims that he showed up on Friday - he did notWe never give out titles until Tuesday or Wednesday of the
following weekHe received his title on 7/Per his contract, we have business days to issue his title from the date of purchase

Initial Business Response /* (1000, 5, 2015/07/01) */
He claims that the $was not returned to his credit cardThere were two credit cardsThe firs ending in *** he charged the $on and he gave a credit card ending in *** where the $was returned on 5/07/I called *** and
have proof the $was returned to this cardI can send you the batch reportI did attempt to contact the customer

Initial Business Response /* (1000, 9, 2015/07/01) */
The vehicle was sold As IsThis vehicle was sold with announcements and the repairs were disclosed to the consumerThe vehicle smoked and had engine problemsWe knew it needed an engineWe sold it through our auction with announcements
that the vehicle would not pass emission and needed a motorIt was a Lexus and body and interior was in great condition and with the repairs it had valueWhen she came to the auction block to sign her sale billI once again explained the car smoked and would need engine repairsShe said okayShe called the office because it needed a power steering pump and an alternatorI explained that I disclose that it needed repairsShe felt it only needed an oil change and that would correct the issueThis was a week later and if she had told me the next day I would have considered taking it back

The customer has received his title.