Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I worked on my own behalf with groupon and they issued a credit (not a refund). Based on additional research I have learned that MANY others in my community have had similar experiences in my community and when work was done, people did not seem happy. I do not want them in my home at this point, as they seem to be a disreputable company.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
the statement Monroe provided was incorrect. I never used fowl language when speaking with them. I had this conversation at work where others could hear me. It is not acceptableby either of us she spoke with that the company schedules 4 hours of our time and then cancels during the 4th hour of this time block. And this happened twice. Myself and [redacted] have lost money not being at work waiting at home, to only be canceled on. I told them this was poor customer service and if this is how I would be treated I would let others know how they operate. I purchased a cleaning with a groupon and almost certain this is why I was treated so poorly. I was put off and dismissed because I was less important than other customers. At what point would they follow through with the service? She asked me what was my urgency? I am a paying customer. Why would urgency make a business cancel my appointment twice with no notice? This is unacceptable customer service.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I have not received a refund yet for this issue. Once I receive a refund I will mark this as a accepted resolution.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I worked on my own behalf with groupon and they issued a credit (not a refund). Based on additional research I have learned that MANY others in my community have had similar experiences in my community and when work was done, people did not seem happy. I do not want them in my home at this point, as they seem to be a disreputable company.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
the statement Monroe provided was incorrect. I never used fowl language when speaking with them. I had this conversation at work where others could hear me. It is not acceptableby either of us she spoke with that the company schedules 4 hours of our time and then cancels during the 4th hour of this time block. And this happened twice. Myself and [redacted] have lost money not being at work waiting at home, to only be canceled on. I told them this was poor customer service and if this is how I would be treated I would let others know how they operate. I purchased a cleaning with a groupon and almost certain this is why I was treated so poorly. I was put off and dismissed because I was less important than other customers. At what point would they follow through with the service? She asked me what was my urgency? I am a paying customer. Why would urgency make a business cancel my appointment twice with no notice? This is unacceptable customer service.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I have not received a refund yet for this issue. Once I receive a refund I will mark this as a accepted resolution.
Regards,
[redacted]