J & J Discount Tires Reviews (4)
Review: This shop repaired a blown head gasket and we've had nothing but problems with the vehicle since they supposedly fixed it. After they performed their repairs, the car started dying on us constantly and we even went out and purchased a new battery thinking that was the problem. We were given a warranty for the work performed but the shop has not stood by and honored that warranty at all and we have been treated rudely the times that we have gone back to complain about the vehicle. We have paid a total of $880 towards the repairs and we still owe a balance of $1,644.54. The shop has said that if it's a problem with the head gasket again than they won't honor the warranty which makes no sense because that's the work that they performed and said the warranty was for that job.Desired Settlement: We would like a refund for the work that they've performed and do not wish to do business with them since they are not cooperating with us. We found someone else who can fix our car back to the e=way it was before the initial problem for a fraction of what J & J was charging us. We've been given nothing but the run-around the 2 times we left the car there and the first time they claimed it was fixed again and good to go but that was a complete lie and we have had even more problems since then.
Review: I took my mini van to get an oil change and change the filters, and I noticed that they were not doing what I asked, or working at all. The filter was not changed, and the oil was not drained correctly. Due to their very poor job, my car got engine damage. When I took my minivan to get in, they mechanic told me that the oil change and filter change were not done correctly previously. Desired Settlement: I would like them to please be more careful in their work, and to take my experience into consideration.
Review: Failure to fully diagnose repairs needed resulting to unfinished work due to estimate was too much
Review: dissatified with service and dishonest staff