J & J Grounds Maintenance Inc

I have done business with this company for yearsI was very pleased with the work that the previous owner, Jim, had done
I had paid for lawn services at my elderly mother's houseJim had called me just before Thanksgiving and had left a voicemail asking if they could trim the bushes and if I didn't call back, they would assume I didI did want the bushes trimmed, so I didn't call backTo my surprise, I got a bill for $in tree removal and $in a dump fee related to that visitI had not given them authorization to remove the treeMy husband would have removed the tree
When I called Jim, I got a phone message that he was no longer the owner and Jonnie was the owner and I should call herWhen I called Jonnie at 4:in the afternoon she had slurred speech and sounded and acted drunk
She said several insulting things, like "you didn't know the tree was dead?" and "Jim, she's calling you a liar"I didn't call Jim a liar, I had a different memory of our conversation