J. J. Keller & Associates, Inc. Reviews (8)
I am writing in response to your letter of 10/14/to J. J. Keller & Associates, Incregarding the complaint filed by *** *** with *** Enterprises, Inc., Albany, Wisconsin (Complaint ID *** dated 10/13/2014). Based on a telephone conversation between a
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A [redacted] at J. J. Keller & Associates called Ms Stephanie [redacted] at [redacted]. today, 4/28/17. Ms Stephanie [redacted] explained that Marc [redacted] is not authorized to purchase J. J. Keller Products. Our [redacted] reviewed all of the publications...
I bought a few safety related items from this business years ago. After thge transaction, my phone begand to ring at least twice a week with sales pitches. I have begged, pleaeded and shouted at them to stop the calls and they persist. It is FOUR YEARS LATER and I just got another call today. Apparently, I'll have to quit my job and change my phone number, or maybe even die to get rid of these un-stopping, agressive, sales zombies. My only recourse, I beleive is to personally contact the VP or CEO of this company, since workers and supervisors alike will not respond to my request to CEASE AND DESIST.
Review: OVER THE PAST SEVERAL MONTHS JJ KELLER SENT ME A BOOK THAT I DID NOT ORDER AND CALLED SEVERAL TIMES. I ADVISED THEM VIA EMAIL AND HAVE CALLED THEM AND TOLD THEM NOT TO CALL ME, NOT TO SEND ME EMAILS AND NOT TO SEND ME THINGS IN THE MAIL. I KEEP GETTING EMAILS AND I GOT AN EMAIL FROM [redacted], CLAIMING THAT I CALLED HER ABOUT A PRODUCT. I DID NOT CALL HER.Desired Settlement: I WANT JJ KELLER TO QUIT HARRASSING ME.
Review: We received a call at our office from an agent of J.J. Keller, asking if we would like a free package to see what their services are all about, and some samples to look over. I asked if they were going to charge me for it, and the agent said "No". She offered it to me again, and I said that I was not interested, but she persisted that the package is free. I responded that I suppose we would take a look at it if I was guaranteed that no strings were attached, and there would be no charge. The agent assured me again that there was no charge, and then said, "So, can we go ahead and send that to you, then? I replied, "Only if there is no cost of any kind involved." Once again, the agent said, "No, no cost."Shortly thereafter, we received the package in the mail, followed by an invoice for the package. We immediately returned it, and are demanding that they cancel the invoice. My boss informed me that he had fallen into the same trap the year before. Their "selling" practices are unethical, and I would presume these practices are also illegal.Desired Settlement: I would like the invoice cancelled, and no further contact from this company. I would like their business practices investigated, as they have clearly been doing this for a long time.
Review: This company has been calling 3-4 times a day for the last few weeks. I answer the phone and they hang up. This must be a cold call. It needs to stop. They are harassing me.Desired Settlement: They need to stop calling me. I don't want their product and would never buy from a fly by night company like their's
Extremely poor customer service. I placed an order 3/27/14. I was told it would take 3-4 weeks for personalization and shipping. I gave a debit card at the time of order. I called back 1 week later as my debit card had been compromised. I gave them the new debit card number so that my order would not be delayed. I called twice during April checking on the order and was told it would ship out the end of April. On 5/7/14 the order still had not come in so I called to check the status. I was informed they were waiting on a proof approval. I was never told that during the previous calls not did anyone bother to call me. I asked what email they had sent the proof to. It was an email I had never heard of. I truly think they just made it up. I gave them the correct email address and received a proof later that afternoon. I approved the proof the following morning. I was told it would be done and shipped on 5/15/14. A couple days later [redacted] contacted me and said that the debit card number they had was no good. I informed her I had already called and given them the correct number but that I would provide it again. She took the number and assured the order would go out on 5/15/14. On 5/23/14 it had still not been received. I contacted [redacted] again and she stated it was done but it was held up in their credit department. Ugh... I informed her I was not asking for any credit. I had provided my debit card # three times at that point. She said she would try to get it released and sent out today. Terrible communication. Terrible service. I will never use this company again!
J. J. Keller & Associates, Inc. Rating