J & J Remodeling/Multi-Service

I wanted to start this response with a few facts regarding Mrs.. First things first *** and I a pervious good business relationship prior to this complaint. I did work for Mrs. in her home back in 2012 and during that time she was very pleased with the work I’m preformed and professionalism. Going into the project she wanted me to come out in bid this year I could already tell she was kind of all over about what she wanted done and how much work she bit off with the home. Which is why I had a brief conversation with her about me general contracting the job for an extra cost to take some of that work load off her plate. She declined which was fine. So she her self became the general contractor for the project. Which is a lot for anyone to handle especially some one not experienced in remodeling. That made her in charge of ordering materials, setting time lines, managing every contractor and hiring every contractor doing work on the home. So I could image she was stressed doing all that and going to school. But as my contract state I was only hired to remodel the main floor of a 1 level home with a unfinished basement. In response to the complaint she’s filed against myself and business I have attached a copy of my proposal (the original first signed and the secondary proposal mrs. signed as well) In the first proposal it clearly states that we were gutting only the kitchen, bathroom, and main bathrooms. The raining 2 bedrooms, living room, and powder room were only getting a partial renovation. A few weeks into the project *** expressed wanting to gut the remaining Half due to chance of moisture creating mold and wanted it re-insulated. At the time I told her that was not in original bid and would cost more due to it more labor and materials. She agreed to pay additional 8,000 for the half to be gutted to studs and new insulation/drywall bring a total of 33,000 for the whole house gutted and remodeled. Which is a very reasonable price for what she was asking. (Other contractor charge 33,000 just for a kitchen let alone an entire home). In response to cabinet complaint the contract states home owner will supply all finish materials which include the cabinets. Mrs. had 3 different floor plans from 3 different companies originally which were done before my start date 6/1/19 (which I have print out attached to my reply). In response to problems with estimated finish date not being on schedule. Going back to me not being the general contractor for this job I ran into many problems. As I started finish the mud on my drywall *** had two men come replace the main support beam for the home which caused cracks in my drywall mud. (Beam was not up to code which I tried to help her with) the kitchen support was completely eaten by termites which all had to be replaced. When I was ready for cabinets I called Home Dept. to get them they told me they were still being manufactured. When I was ready for plumbing she scheduled guys to get the water problems in basement fixed and they were putting a block wall up right were I needed to access plumbing. I even told her about the plumbing issue and she texted me And said can’t you do other jobs!! (Which I have pics and screen shot of texts from ***) In response to the restocking fee for flooring up signing proposal *** had a check list of materials she wanted in each room she wanted vinyl floating floor which is what I based my bid on. I go to get flooring and she picked out 8 by 4 tile to put down in the entire house. Tile and small tile to boot is wayyyy more labor intensive and more steps to lay it than floating floor. Which I had to tell her would be a lot more money for me to put down which she wasn’t happy about. (Have her check list attached to my reply) All In all I repeatedly to to help mrs. from getting ripped off by other contractors when things were done wrong and held up me from doing my part of the job. Any time she didn’t like something she demanded refunds for things that were not my fault or were not in the contract she sign and agreed on. I have/ had no problem finishing my job the one hired to do. Mrs. fired me over arguments she started and for reasons out of my control. As far as any money’s owed back I did my job up until I was fired and did it correctly . Work done to date was easily 25,000 worth of work.