J-Life International Reviews (1)
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Address: 2629 Townsgate Rd Ste 235, Westlake Village, New Hampshire, United States, 91361-2987
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Revdex.com: I have reviewed the response made by the business in reference to complaint ID 11455113, and find that this resolution is satisfactory to me I am in receipt of your letter of May 26, which states you have not received my response indicating my complaint has been resolvedThis is puzzling.I have phoned your office (###-###-####) several times since my complaint was filedOn all but one of those attempts, your answer was an electronic message advising me to use the online site, but when I tried to do so, my responses would not go through.On my last call (I think it was May 26th), a young woman answeredI told her that M [redacted] from Monetary Gold had contacted me immediately upon receiving word of my complaintHe took the time to answer my questions, work through the math puzzle that was my statement, make the adjustments that were needed, and resolve the issue to my satisfactionI requested that my complaint be withdrawnShe said that would be taken care of immediately.I know most businesses have cut back on personnel to reduce overhead, but may I suggest that the Revdex.com has a responsibility not only to business clients, but to the public, to be available to help resolve consumer issuesThe fact that only one of my many calls was answered, though the majority were placed during your business hours, is disturbingI hope you will take steps to become more accessible in future.Please contact me at the number above to let me know the matter has been resolved as I requested.Thanks in advance for your help in resolving my issue Regards, J [redacted]