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J & N Pumping Service

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J & N Pumping Service Reviews (3)

My rebuttal or complaint, whichever it is: JN pumped out only one side of my septic tank and said the job was completedI had to hire another company to pump out the other half which he could easily have done when first hiredHe took advantage of me because I did not know there were two sides to the tankThe tank was also in danger of collapsing because he did not fill it with waterI do not recommend him unless you know what work should be done and how it should be done

My rebuttal or complaint, whichever it is: JN pumped out only one side of my septic tank and said the job was completed. I had to hire another company to pump out the other half which he could easily have done when first hired. He took advantage of me because I did not know there were two sides to the tank. The tank was also in danger of collapsing because he did not fill it with water. I do not recommend him unless you know what  work should be done and how it should be done.

August 5, 2016Revdex.com7007 Jefferson St NE, Ste AAlbuquerque, NM  87109Re: [redacted]Concerning the referenced complaint:  On July 13, 2016 I received a call to pump a septic tank in [redacted], at the [redacted].  When I showed up to pump the tank I had to dig out...

the access lids, which I normally don’t do, but being that the customer was an elderly woman I did it.  The tank had not been pumped in 20 years and it had a buildup of approximately 4 feet of dried waste.  Normally it will take around 10 to 15 minutes to pump a tank.  I worked on pumping her septic tank for 3 hours, I pumped up the fluid waste then pumped it back in and used a tool to pound on the dried material in order to pump it up.  The only way the dried buildup can be removed now is that someone physically gets into the tank and shovels out the solid waste.  I cannot do that.My equipment will only pump up liquid.  I pumped up as much as I could, then asked her to come to the tank so I could show her the problem.   She informed me it was ok and didn’t want to see it.She then called my secretary and told her that the plumber asked her to run a lot of water into the tank and wanted to know how to do that.  She told her she could try doing a load of wash.The next day she called the office demanding that I go back and pump the tank again.  She said I had only pumped half the tank.  I was completely scheduled for two days but I said I could go the following day.  She said never mind it’s been taken care of.When I checked my bank account, I found she had stopped payment on her check and I incurred extra fees due to her stopping payment.  Instead of getting paid to pump the tank, I spent my time and fuel and lost money due to having to pay the fees incurred by her stopping payment on her check.I have been pumping septic tanks for 5 years and haven’t had a problem like this before.  I can provide references who will testify to my business practices and expertise.Thank you.Juan C[redacted], JN Pumping

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Address: Lot 6 Silver Street, Polvadera, New Mexico, United States, 87828

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