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J R Barker

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J R Barker Reviews (8)

Our Management Staff has contacted MrC [redacted] directly and we feel this issue has been resolved

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted] It clearly states on the vehicle condition report under Drive Train that there was no abvibration or noise but my mechanic who did the brakes not looking for any noises heard the vibration, this was before the tires were replaced, whether the dealer knowingly sold me the vehicle with the documentation is only of opinion but the fact is I bought the car being assured that this document was my "guarantee" by the salesmen that there was nothing else wrong with the carBut the document was and there is nothing in the Wisconsin Administrative Code saying that's ok

Our dealership has accepted and returned calls to Mr***'s representative and also mailed the documentation to Mr*** that his representative requested. We contacted General Motors for updates on their case with Mr*** and have since been informed that GM has made an offer to Mr
*** to repurchase his vehicle and that Mr*** has accepted the offer.It is our understanding that this case has been satisfied.*** *** ***

To Whom It May Concern: Mr*** did purchase an "As Is" 2005Jaguar with miles on it in August of On September 3rd of withmiles Mr*** called and set an appointment with a service advisor tohave a noise looked at and diagnosedWhen the sales person and
manager werequestioned regarding cost assistance for any needed repairs we were informedthat there would be no assistance due to the miles put on thevehicle and the time that had lapsed from the point of purchase.As a courtesy we tried to contact the customer prior to his arrival andlet him know that there would only be an inspection however, he was sittingoutside the dealership at that timeWe offered to inspect the vehicle at nocharge which Mr*** agreed to and we proceeded to test drive and diagnoseany noise concernsWe did find that there is a slight noise from thedriveshaft bearing/bushing however, it is simply a noise concern and posses noperformance or safety hazard and therefore declined to assist any further. *** ** *** *** ERIC von SCHLEDORN CHEVROLET CADILLAC BUICK

To Whom it May Concern: We have done a thorough internal investigation of Mr.[redacted]’s complaint and reviewed all documents of the 2005 Jaguar he purchased.At no time did we knowingly misrepresent the quality of the vehiclethat Mr. [redacted] purchased, nor did we attempt to conceal any issues the vehiclehad.  It continues to be the position of our dealership that the vehiclepurchased was properly disclosed pursuant to the requirements set forth in[redacted] ERIC von SCHLEDORN CHEVROLET CADILLAC BUICK###-###-####

Our dealership has cancelled the warranty and issued a check of $1,799.00 on July 29, 2015, made payable to the lienholder of the vehicle and also issued a sales tax credit to Mr. [redacted].We have also sent a temporary plate to Mr. [redacted] to get him through the registration process in his state...

and will work with the Department of Transportation in the state of Ohio and Mr. [redacted] directly to get his vehicle registered as quickly as possible.[redacted]

Our Management Staff has contacted Mr. C[redacted] directly and we feel this issue has been resolved.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted] It clearly states on the vehicle condition report under Drive Train that there was no abnormal vibration or noise but my mechanic who did the brakes not looking for any noises heard the vibration, this was before the tires were replaced, whether the dealer knowingly sold me the vehicle with the false documentation is only of opinion but the fact is I bought the car being assured that this document was my "guarantee" by the salesmen that there was nothing else wrong with the car. But the document was false and there is nothing in the Wisconsin Administrative Code  saying that's  ok.

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Address: PO Box 674, Philippi, West Virginia, United States, 26416-0674

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