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J R Putman

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J R Putman Reviews (3)

Please see the following documents authorized by the Client, there is a new proposal that we took out to Mr [redacted] due to pricing comparison to other companiesMr [redacted] states he was pressured but we did not install the system till almost a week after our initial visitWe informed Mr [redacted] we would not be able to hold his install date that he had scheduled a week earlier past the date scheduled forAs for the 6% sealing of the ducting our Representative never verbally promised nor did he put it on the contract that Mr [redacted] signedWhen contacted by the Client about his concerns I informed him that we do not seal ducting under 6% unless we are doing the BPI home performance/ rebate programWe are compliant with all title HERRS testing in compliance to getting all applicable permits signed offMr [redacted] s homes ducting is under 15% as per title complianceMr [redacted] was also informed the only way we could get ducting under 6% he would have to replace the existing ducting, he chose to leave the existing ductingEvery time Mr [redacted] called into the office he berated the office staff as well as myself, reminding us how smart he and his wife areI asked him on several occasions that if the 6% sealing of the ducting was so important, that why he did not make sure it wasn’t on both the proposals he authorized? He got upset as if I was questioning his intelligenceThe inspections as well as a final attempt from the HERRS testing company and our employees were scheduled to go back out to the [redacted] s home to try and get the leakage closer to the 6% out of good faith and Mr [redacted] got upset cause it was scheduled out till the 19th, this was the date that Mrs [redacted] choseI informed Mr [redacted] about the scheduling and all he did was berate my office Ladies and blame them for being incompetentAs of today we have taken care of all our contractual obligations to the [redacted] s, JR Putman has acted in good faith as well have fulfilled all obligations per its contract with the [redacted] sPlease let me know if you have any further questions or concerns, Thank you and have a great day [redacted]

I had negotiated for a Furnace Air condition System that would operate at Eighty % efficiency; JR Putman installed a Trane air condenser that is of the lowest efficiency allowed By the federal energy-efficiency standardI notified them by letter on July 20, I also requested a change order to cover the correction of the furnace size error that their installation crew chief discoveredThe letter was not answeredBy telephone they refused to replace the condenser & have refused to offer a reduction in the contract price from $11,to $10,JR Putman, INCdid not respond I therefore filed a complaint with the CSLBCSLB informed me that the they phoned the Trane co& resolved the change order problemThey reviewed the contract & found what was in the contract had been installed..They also said they issued To JR Put Man Inca letter for technical violations of the Business and Professions CodeBy telephone they advised me they did not have the authority to negotiate a change in the contract priceThey suggested I attempt to get that resolved through other sourcesI therefore filed a complaint with the Revdex.com( ID 10560312)Regards the bid estimates: JR Putman Made rough estimate the same way e sears did, before spending an hour on the proposalIt is interesting that JR Putman INChad an agreement with Lowes on how to handle bids & could have submitted one to them for a service contract.I'm willing to consider any equitable monitory consideration JR Putman may offer in writing

I am writing this letter in response to complaint from [redacted] ID # [redacted] I have already had several correspondence with the CSLB on the matter of Mr [redacted] requesting money from JR PutmanHe first claimed that he wanted money back due to the improper size of the unit we installed, due to physical size of furnace cabinetAfter several conversations with the manufacturer and Mr [redacted] the CSLB found that JR Putman did everything within all the proper guidelines of the installation of the systemThere was not any fault what so ever on JR Putmans behalf when it came to the install or the pricing of the the system installed at Mr [redacted] s residentI am baffled as to his new complaint to the Revdex.com stating he has an issue with the bid as well as requesting monies again, this time due to an alleged bid he received from another companyAll the copies from Sears are just apptreminders, I do not see any comparable bid or anything stating what type, brand or efficiency of a comparable system to what JR Putman installedJR Putman does not force or try to divert our clients from not getting bids or to get other bids, this is the clients decisionJR Putman along with Lowes does not give a cost breakdown of our labor and all parts and pieces when it comes to giving proposals, we give a proposal with the type, size and brandI feel Mr [redacted] has buyers remorse , JR Putman has fulfilled all contractual obligations from Mr [redacted] s purchase on 6/17/of a new Trane HVAC system

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