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J S Auto Sales

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J S Auto Sales Reviews (1)

Initial Business Response /* (1000, 17, 2016/07/25) */
To whom it may concern,
Customer [redacted] came in to look at cars to buy. he test drove the 03 Saturn Vue, After Test driving it he said The A/C Does not blow hard. I Told him I would buy a A/C swith to fix it. he agreed to it. As far...

As Rest of car, it is As is. No warranty, he sign all Documents As is no warranty, 3 Days later he stated The Transmission was bad That he took it To machanic. Machanic Told him Transmission was bad and All kids of codes. I took it To a machanic and smog Tech. No codes Found. [redacted] and I Test Drove cus After driving For several miles I could fill a slite Transmission slip. So I offered [redacted] To split cost to Rebuild Transmission or Pick out his wife said They wanted thes money back. I explained to [redacted] and his wife The buyer Guid and The Contract cancellation option Agreement That They Decline. I Still Refunded Thes money and explaind The Fee of 750 That They Agreed To. in This letter im sending The Docs To Show They Declined. Please write me back what I need to do Take care of This matter
Thank you
J's Auto Sales
Initial Consumer Rebuttal /* (3000, 19, 2016/07/26) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Mr. [redacted] first off, never took the vehicle to a mechanic or smog tech when we brought the vehicle back. He, himself, tested it with his own code machine and said there were no codes. We told him this was funny because we used the same type of machine at Autozone the day before and it pulled a transmission code. The next morning I took it to Aamco and the manager there told me it pulled several codes for both engine and transmission. He also said this particular vehicle would not work for having the transmission rebuilt because it is a special type of transmission and this is the reason for us not agreeing to having the transmission rebuilt. It had to be swapped out for a new one which would cost around $4,500. He proceeded to tell me that it really wasn't worth putting that kind of money into it and if it were him he wouldn't because there are other issues in the engine as well. I have the documentation for both autozone as well as Aamco. On June 10, after taking it to Aamco, Mr. [redacted] and I agreed to meet to discuss the matter and I brought the vehicle back to him with my concerns. Yes, we drove it for several miles and then it slipped. We both felt it and after you asked me "Is that what you're talking about?" I said "yes! And, it does it a lot more after driving it for a little while and much harder than that." The day I brought it home, we took it for a drive and we noticed it slipping several times and we naturally very concerned. The next day I texted him addressing my concerns. Despite the fact that I had the documentation from Aamco showing the codes it pulled, he proceeded to tell me that he's still not sure it's the transmission. So, he tells me to leave it with him for a day and he would take a look at it. We came in the next day and he says "yeah I looked at it and THE TRANSMISSION IS GOING OUT." We feel that by his own admission, he sold us a vehicle under the pretense that it was a good working car when it clearly wasn't. He even told us in person that he doesn't check out his vehicles thoroughly because "he doesn't have time." Logically speaking, he admitted that he sells vehicles to people without actually knowing what he is selling to them. He claims in all of his advertisements (this car included) that they are "good running cars." How can one claim that when they don't acutally know what they are selling to someone? We do not agree with his statements. We do not agree with his response in this matter and feel that he owes us a full refund. We want our $750 back.

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Address: 661B Roberts Ln, Bakersfield, California, United States, 93308

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