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J & S Granite & Marble

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Reviews J & S Granite & Marble

J & S Granite & Marble Reviews (14)

J&S Granite came out to the house a couple days after I sent out this e-mail to you, to finish their work and see the crappy job done previously from their installersRecently, we came to an agreement of a discounted invoice of $on the work completed and signed offThis job is complete and not to my satisfactory, but I will never use this business or refer this business to anyone elseOur builder still had to fix our powder room as their business could not make it look professionally done on their "final visit" and our cabinet in the master is still scratched from this business and not repaired or replacedCan you still post this review and close it? I'm sick of the owner contacting us regarding this Revdex.com post and don't want to talk or hear from them again, as they should not be in business

I've ordered 2x from this company and I am very satisfied! Their products, floating lockets and floating charms, are of great quality and great prices! I received my items within a few days of placing my online orderI would definitely recommend this company

We currently had a very negative experience with J&S Granite & marble company. First of all it took a person 3 days to come and take the measurements of the counter top. She was telling me to wait for her at 2 pm. I was waiting till 5 pm and she never showed up. When I stopped at their place she tolled me that she just was on a way to my house (3 hours later scheduled time). Then she tolled me she would come next day at 4:30 pm, and again never showed up (I was not surprised any more). On a third day she finally came to my house and took measurements after my husband went there and complained. So she was so busy to come to my house on Monday but she cashed my check right away before even measurements were taken. She promised that on Friday somebody will come and install the counter top at 8 am. I took a day off and made my husband to stay home to make sure they do everything correct. I didn't trust them any more. Nobody showed up at 8 am and even at 9 am. My husband drove to there place and they tolled him that faucet doesn't fit the sink. They tolled him how stupid he was and how experienced company they are. But then even didn't see that the sink what we had had to sit a half way down inside of the counter top, but not completely on a top. When the owner of this company realized his mistake he never apologist to my husband but just left. I like the counter top what they finally installed, and I am happy that it is over. My next project was to replace counter top at the kitchen but I think it will wait now, thinking about the experience I just had.

The owner of this business (Shane [redacted] ) used our cedit card without us knowing to make purchases for other materials for her businessAvoid these people at all costLook her up on Simple Case Search and find hefty lawsuits and delinquent tax filingsNot a trustworthy person, AVOID

We had a very positive experience with J&S Granite We would recommend this company to anyone looking for a good price and great service They were prompt and exceeded out expectations We had a whole house of granite installed including a fireplace They worked with us so we would not be without working areas in the house while the process took place Very nice people

These guys never let us look at our material before they cut it, the material they get is mostly lower grade than other suppliers and the finished result was TERRIBLE!!! Then try to get ahold of Shane....she is always "gone"Be VERY Leary of this place!

I was very hesitant to go with J&S after reading the reviews online I wanted to go with them over the competitors because I loved their product, their price, and received a lot of personalized attention from the start The reviews made me very nervous that I would receive a bad product, service, or deal with contractors not showing up when we were told I was beyond impressed with my experience I kept looking for something to go wrong and nothing did My expectations well were exceeded My husband and I dealt with a lot of different J&S Granite Representatives and everyone was beyond professional and helpful They were prompt with their timelines and did everything they promised We took advantage of their great promotion for a free bathroom countertop and did our entire house, the kitchen and three bathroom vanities and sinks The granite in our kitchen is stunning and even better then the sample we looked at The installation went perfectly and I have absolutely no complaints I will recommend them in the future!

normal; widows: 1; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255);">J&S Granite came out to the house a couple days after I sent out this e-mail to you, to finish their work and see the crappy job done previously from their installers. Recently, we came to an agreement of a discounted invoice of $900.00 on the work completed and signed off. This job is complete and not to my satisfactory, but I will never use this business or refer this business to anyone else. Our builder still had to fix our powder room as their business could not make it look professionally done on their "final visit" and our cabinet in the master is still scratched from this business and not repaired or replaced. Can you still post this review and close it? I'm sick of the owner contacting us regarding this Revdex.com post and don't want to talk or hear from them again, as they should not be in business.

[redacted] from business states that the consumer has been refunded and the issue is resolved.

I've ordered 2x from this company and I am very satisfied! Their products, floating lockets and floating charms, are of great quality and great prices! I received my items within a few days of placing my online order. I would definitely recommend this company.

When I first read the Revdex.com rating of J and S marble, I shied away from getting a bid from them for our Quartz countertop. The lowest bid we received from any company in the Wisconsin was still over budget, so I stopped at J and S. their price was considerable lower than the previous lowest bid. After having an open discussion with Shane about her rating, I felt I could trust the company. We ended up with an installation with fewer seams and $1,000 in our pocket.
Because it is a family owned business, you may have to be a little flexible in scheduling, but the professionals working for J and S are first class. They are very accommodating, pleasant to work with, and go out of their way to give the customer exactly what we want.
Out home is 125 years old and has walls that don't have 90* corners, aren't level, and have undulations. When we put the stove in, we couldn't push it completely in. J and S sent an installer to sove the problem without complaint. We live 50 miles from the store, but they didn't hesitate come back and fix the problem.
In summary, I am very glad we used J and S. Our countertop is outstanding and we saved considerably. Don't hesitate to use Jand S Granite for your next project.

The owner of this business (Shane [redacted]) used our cedit card without us knowing to make purchases for other materials for her business. Avoid these people at all cost. Look her up on Simple Case Search and find hefty lawsuits and delinquent tax filings. Not a trustworthy person, AVOID.

Do not do buisness with this company! I just build a new house and I got a quote for my granite to be $2550 with a $1600 security deposit. Well, they collected $1600 form my contractor and at the same time told me to pay $1600 (so I did). My builder nor I had any idea that we both payed. We eventually found out and try to collect the extra $650 that the owe me. Its been 4 months and I still got nothing. They told me several times that its in the mail, I called them many time and with no response. They have lied to me for 4 month.

We currently had a very negative experience with J&S Granite & marble company.
First of all it took a person 3 days to come and take the measurements of the counter top. She was telling me to wait for her at 2 pm. I was waiting till 5 pm and she never showed up. When I stopped at their place she tolled me that she just was on a way to my house (3 hours later scheduled time). Then she tolled me she would come next day at 4:30 pm, and again never showed up (I was not surprised any more). On a third day she finally came to my house and took measurements after my husband went there and complained.
So she was so busy to come to my house on Monday but she cashed my check right away before even measurements were taken.
She promised that on Friday somebody will come and install the counter top at 8 am. I took a day off and made my husband to stay home to make sure they do everything correct. I didn't trust them any more. Nobody showed up at 8 am and even at 9 am. My husband drove to there place and they tolled him that faucet doesn't fit the sink. They tolled him how stupid he was and how experienced company they are. But then even didn't see that the sink what we had had to sit a half way down inside of the counter top, but not completely on a top. When the owner of this company realized his mistake he never apologist to my husband but just left.
I like the counter top what they finally installed, and I am happy that it is over.
My next project was to replace counter top at the kitchen but I think it will wait now, thinking about the experience I just had.

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