J & S Siding and Gutters, LLC

At the time of the roof repair Mr [redacted] was not the homeowner He is making statements on Facebook that are irresponsible, inaccurate and attacking our reputationWe are expecting a letter from the Newport, St, Paul Park, Cottage Grove inspector stating the its homeowners maintenance neglectHe has already received insurance money for the interior water damage and the insurance company does not hold J&S Siding and Gutters responsible for the exterior

Owner and City Inspector meet with him and they have come to an understanding

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meWe will work together to have the situation fixed

Initial Business Response /* (1000, 5, 2015/11/30) */
The damaged fascia and roof trim that we removed from the homeowners home was from wind damage and not a warranty issueThe homeowner is free to seek another contractor to repair this
Initial Consumer Rebuttal /* (3000, 7, 2015/11/30)
*/
(The consumer indicated he/she DID NOT accept the response from the business.)
Below is the correspondence between my lawyer and J&S siding that occurred in regard to the completion of the repairsI was told on the first day that they would be back to do the repairs, they confirmed it with text messages and through emailNever in the last months did J&S siding say they were not repairing it and to find another companyThis was complete dishonesty and strung me along for months
***
To
***
Oct at 12:PM
UGH!!!!
Hide original message
On Friday, October 9, 12:PM, *** wrote:
Sincerely,
*** J***
*** Law Firm, P.A
Shoreview Professional Center
***
StPaul, MN
(651)*** (office)
(651) *** (fax)
From: ***@jandssiding.com mailto:***@jandssiding.com
Sent: Friday, October 09, 11:AM
To: ***
Subject: Re: *** (***, Cottage Grove, MN)
Sorry to say but it has not been completed yetIt still is on our list and we will take care of it as soon as possible
From: ***
Sent: Friday, October 09, 10:AM
To: ***@jandssiding.com
Subject: FW: *** (***, Cottage Grove, MN)
Hi ***, just following up to see if this was handled
Sincerely,
*** J***
*** Law Firm, P.A
Shoreview Professional Center
***
StPaul, MN
(651)*** (office)
(651) *** (fax)
From: *** mailto:***@***law.com
Sent: Friday, August 21, 7:AM
To: '***@jandssiding.com'
Cc: '***'
Subject: RE: *** (***, Cottage Grove, MN)
Thanks Cheri, I appreciate your following up
I will let *** know
Sincerely,
*** J***
*** Law Firm, P.A
Shoreview Professional Center
***
StPaul, MN
(651)*** (office)
(651) *** (fax)
From: ***@jandssiding.com mailto:***@jandssiding.com
Sent: Thursday, August 20, 10:AM
To: ***
Subject: Re: *** (***, Cottage Grove, MN)
Good morning Mr***
Yes we do plan to do the repair which has been told to the homeownerThe owner took down the piece that was hanging three stories up and it was very windyHe will try in the next couple of weeks to do the repairs but it will have to be a day that the weather is perfect, no wind or rain
Cheri ***
Chief Financial Manager
J&S Siding and Gutters, LLC
"The Contractor To Bring Your Vision to Reality"
***
***-fax
Minnesota License #***
Wisconsin License #***
From: ***
Sent: Tuesday, August 18, 11:AM
To: [email protected]
Subject: *** (***, Cottage Grove, MN)
Jim,
I am helping*** on a matter unrelated to J&S SidingShe is having a difficult time with a few thingsIn the process, she mentioned that she has a piece of siding from April that was under warranty from a job you folks did at her houseShe was under the impression that you folks were going to come back and repair for herSounds like she has not had a responseShe is now worrying about it a lot (iethe rain, upcoming cold weather, etc.)She will need it fixedWill you let me know if you are going to handle it for her so I can tell her? And, let me know what an estimated time frame would beIf you are not going to cover it, let me know that as well so I can advise her
Thanks for your help on this
Sincerely,
*** J***
*** Law Firm, P.A
Shoreview Professional Center
***
StPaul, MN
(651)*** (office)
(651) *** (fax)
Final Business Response /* (4000, 12, 2015/12/09) */
Completed 12/9/

At the time of the roof repair Mr. [redacted] was not the homeowner.  He is making statements on Facebook that are irresponsible, inaccurate and attacking our reputation. We are expecting a letter from the Newport, St, Paul Park, Cottage Grove inspector stating the its homeowners maintenance...

neglect. He has already received insurance money for the interior water damage and the insurance company does not hold J&S Siding and Gutters responsible for the exterior.